- Book by: Clayton M. Christensen, Cambridge, Massachusetts: Harvard Business School Press, 1997
- Prepared by: B.B. McBreen. See [PDF][1] (more readable but it's not plain text)
- Market progress is separate from technology progress. Customers do not always know what they need.
- Innovation requires resource allocation which is extraordinarily difficult for disruptive technologies.
- Disruptive technology needs a new market. Old customers are less relevant. Disruptive technology is a marketing problem, not a technological one.