Del delatbabel
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| Term | Definition | |
|---|---|---|
| Administrator | The system administrators of the system in the IT team | |
| Contact | A potential customer for whom we have information on file in the CRM system but has not yet registered as a member | |
| Customer | A member who has one or more purchases in the system registered against their member ID | |
| Member | A potential customer of the system who has signed up via the membership registration process |