#Google Don't Care About Deaf Users
Five or six years ago my body decided to fuse the bones in my inner ear, a hereditary disease called Otosclerosis. I had two Stapedectomy operations, one was a success giving me sub-par hearing in my right ear, the other failed leaving me with a deaf left ear.
There are two situations where this moderate hearing loss causes problems; in any group situations I can't filter out background noise, and any cross-talk turns into a disorientating cacophony, and watching TV - I need subtitles, without them by the time the volume is loud enough for me to parse the speech the speakers start distorting and it's uncomfortably loud.
There are three services I use regularly to stream films: Amazon, Netflix, and Google Play. Of these services only Netflix has a good record of supporting deaf users - I'd guess that 95% of what I watch on Netflix has subtitles. It's been years since these servic