- Adi Ignatius, “The Tyranny of Numbers,” Harvard Business Review (September–October 2019), https://hbr.org/2019/09/the-tyranny-of-numbers.
- Danielle Sacks, “Bill Nguyen: The Boy in the Bubble,” Fast Company (October 19, 2011), https://www.fastcompany.com/1784823/bill-nguyen-the-boy-in-the-bubble.
- “Using Design Methods to Establish Healthy DevOps Practices,” https://www.agilealliance.org/resources/experience-reports/using-design-methods-to-establish-healthy-devops-practices.
- Elizabeth Kolbert, “Why Facts Don’t Change Our Minds,” The New Yorker (February 20, 2017), https://www.newyorker.com/magazine/2017/02/27/why-facts-dont-change-our-minds.