marks

def queue_status(queue)
    if queue == "is"
      response = VoIP::Asterisk.manager_interface.send(:send_action, :Queuestatus)[0].headers
      stats = Hash.new
      stats["Active Calls (waiting for agent)"] = response.values_at("Calls")[0].to_i
      stats["% of calls answered within 60 seconds"] = response.values_at("ServicelevelPerf")[0].to_i
      stats["Completed Calls (caller spoke with agent)"] = response.values_at("Completed")[0].to_i
      stats["Abandoned Calls (caller hung up while waiting)"] = response.values_at("Abandoned")[0].to_i
      return stats
    end

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params = Hash.new

if ARGV.empty?
  puts "Please supply some arguments..."
else
  ARGV.each do |pair|
    arr = pair.split("=")
    key = arr[0].gsub(/[-]/, '')
    value = arr[1]
    if params.has_key? key

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require 'rubygems'
require 'sinatra'
require 'appengine-apis/logger'
require 'appengine-apis/datastore'
require 'json'
 
get '/' do
  logger.info "Sinatra in your Google Appengine p0wning your JRuby"
  "I AM SINATRA! Doing a ditty for you on Google Appengine with JRuby!" 
end

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require 'rubygems'
require 'eventmachine'

 module DigitCollector
   def post_init
     puts "-- someone connected to the echo server!"
   end

   def receive_data data
     p ">>>you sent: #{data}"

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require "socket"  
tcp_socket = TCPSocket.new('thehost', 20000)  

active_call = true
options = { :choices => '1,2,3,4,5,6,7,8,9,0' }

while active_call == true do
  result = ask 'Please enter a command.', options
  if result.value == 0
    active_call = false

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get '/' do
  case request.env['HTTP_ACCEPT']
  when 'application/xml'
    "<3 REST!"
  else
    haml :index
  end
  
end

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>> @recordings["skramx_1258124568"]["start_time"].to_s
=> "Wednesday"

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<?xml version="1.0" encoding="UTF-8"?>
  <speak>
    visit tiny u r l dot com slash y,a,t,n,r,u,2 to view your image. all letters are lower case. Again, that's tiny u r l dot com slash y,a,t,n,r,u,2
  </speak>
</xml>

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<grammar xml:lang="en-us" version="1.0" xmlns="http://www.w3.org/2001/06/grammar" root="ROOT">
<rule id="ROOT">
<item repeat="9">
<ruleref uri="#ONE"/>
</item>
</rule>

<rule id="ONE">
	<item>
		<one-of>

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def events()
  {'error' => '/error.json', 'hangup' => '/hangup.json'}.each do |event,path|
    puts("on :event => #{event}, :next => #{path} ")
  end
  # on  :event => 'error', :next => '/error.json'
  # on  :event => 'hangup', :next => '/hangup.json'
end