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<mail_script>
var ritm = new GlideRecord('sc_req_item');
ritm.addQuery("sys_id", current.request_item); 
ritm.query('cat_item.name', 'Standard Laptop');
ritm.query();
if (ritm.next()) {
photoshop = ritm.variables.photoshop; 
email.setSubject("New Laptop requested and photoshop is set to " + photoshop + " " + current.number);
}
</mail_script>

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<#
    .DESCRIPTION
        To silently install the ServiceNow MID Server on a Windows system. 
        Place the file on the target MID Server host machine, update the variables at the top
        and run it in PowerShell. 
#>

$MSI_FILE_NAME = "C:\temp\winmid.msi"
$INSTALL_LOCATION = "C:\winmid"
$INSTANCE_URL = "https://dev1234.service-now.com/"

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 var target = new GlideRecord('sys_email');
	target.initialize();
	target.type = 'received';
	target.subject = "Test Email Subject";
	target.recipients = "itdept@domain.com";
	target.origemail = "bob.smith@domain.com";
	target.body = "sample email body for description";
	target.body_text = "sample email body for description";
	target.headers = "From:Bob Smith <bob.smith@domain.com> \
To:itdept@domain.com \

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function checkIfRecordExists(payloadItem) {
    var certGr = new GlideRecord('cmdb_ci_certificate');
    certGr.addQuery('fingerprint', payloadItem.values['fingerprint']);
    certGr.query();
    return certGr.next() ? certGr : "";
}

var rtrn = {};

//parsing the json string to a json object

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/*
MID SERVER WILL NEED TO TRUST YOUR CERTIFICATE OR YOU CAN UPDATE MID CERTIFICATE POLICY FOR Intranet
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0864769
*/
var username = 'admin';
var pwd = 'pass';
var nessusHost = 'secops.domain.home';
var scanName = 'My Scan for Lab';
var midserver = 'winmid01';

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import sys
if len(sys.argv) < 4:
	warning = """
	Please provide 3 parameters in the format "instancename username password"
	e.g. dev1234 itiluser itiluserpassword
	"""
	print(warning)
	sys.exit()

sninstance = "https://" + sys.argv[1] + ".service-now.com"

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import sys
if len(sys.argv) < 4:
	warning = """
	Please provide 3 parameters in the format "instancename username password"
	e.g. dev1234 itiluser itiluserpassword
	"""
	print(warning)
	sys.exit()

sninstance = "https://" + sys.argv[1] + ".service-now.com"

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//for use with ServiceNow UI Action client script to create a new Incident from a CI
function loadModal() {
    var fieldquery = '';
    var fields = [
        'cmdb_ci=' + g_form.getUniqueValue(),
        'caller_id=' + g_user.userID,
        'contact_type=' + 'self-service',
        'short_description=' + 'Incident for ' + g_form.getValue('name'),
    ];
    fields.forEach(function(field) {

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/*
A background script to run a command and test MID Server connectivity to an endpoint.
Just set the value to your midserver name.
*/

//capture start time
var now = (new GlideDateTime());
var probe = SncProbe.get("Windows - Powershell");
var midServer = 'winmid06';
var psCommand = 'test-netconnection -port 443 192.168.1.1';

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function showModal() {
    // get current values from description
    var currentOutageDetails = g_form.getValue('description');
    var securityStatus = getCurrentValueSingle(currentOutageDetails, 'Potential Security Issue:');
    var businessStatus = getCurrentValueSingle(currentOutageDetails, 'Business Operation Affected:');
    var symptomStatus = getCurrentValueSingle(currentOutageDetails, 'Reported Symptoms:');
    var descStatus = getCurrentValueMulti(currentOutageDetails, 'General Description:');

    var gm = new GlideModal('Set Description');
    gm.setTitle('Set Description');