- Nowaday's being a generalist is more important than being a specialist.
- Soft skills vs technical skills
- Schools traditionally focus on tech skill
- Design work requires more soft skills -- Writing, design, communication, organization, planning, collaboration.
Sho moved away from a successful professorship to start a program to address those problems. She said, "It wasn't something that I wanted to do, it was something that I HAD to do."