What role does empathy play in your life and how has it helped you?
Empathy is part of every single day. I have three kids and have to be able to understand what they need in order to get through their school day. Although I always thought of myself as fairly emotionally intelligent, I had no idea what it really was until my kids and I did a few years of therapy after my divorce. Empathy is essential for understanding your own feelings and those of others, and being able to move on to greater things.
How does empathy help you build better software?
Empathy helps me understand myself, and in doing so, I an understand others better. When I understand my coworkers better, I do better work. When I understand the client better, I create something they actually want and need.
Why is empathy important for working on a team?