rtanglao

#!/usr/bin/env ruby
require 'json'
require 'net/http'
require 'pp'
require 'Time'
require 'tempfile'

STOP_WORDS = ["thunderbird", "email", "e-mail", "mail", "thunderbird3", "tbird", "tbird3", "tb", "emails", "mails", 
"e-mails", "tb3", "tb2", "support", "help", "error", "support", "please", "new", "ok", "message", "messages", 
"thanks", "got", "page", "two", "etc", "etc", "e.g.", "i.e", "fix", "computer", "seems", "right", "like", 

rtanglao

#!/usr/bin/env ruby
require 'json'
require 'net/http'
require 'pp'
require 'Time'

def getResponse(url)

  http = Net::HTTP.new("api.getsatisfaction.com",80)

rtanglao

// Based on original code by bryan w clark
// all awesomeness by bryan, all hacks by roland :-)
// Licensed under the Mozilla Public License, http://www.mozilla.org/MPL/MPL-1.1.html
// This code is a prototype and proof of concept only. It requires Firefox 3.6 + the JetPack Add-On
// See spec at https://wiki.mozilla.org/Thunderbird/Support/GetSatisfaction/Accelerator
const POSSIBLE_REPLIES = [
 { shortText: "Unable to authenticate to SMTP Server",
    replyText: "The community needs more troubleshooting details to help you further (<b>in "+
"particular exact error messages if any, your exact Thunderbird "+
"settings for sending and receiving email - screenshots preferred; your "+

rtanglao

#!/usr/bin/env ruby
require 'json'
require 'net/http'
require 'pp'
require 'Time'
 
def getResponse(url)
 
  http = Net::HTTP.new("api.getsatisfaction.com",80)
 

rtanglao

#!/usr/bin/env ruby
require 'json'
require 'net/http'
require 'pp'
require 'Time'

def getResponse(url)

  http = Net::HTTP.new("api.getsatisfaction.com",80)

rtanglao

rtanglao

# forked version of http://github.com/davedash/SUMO-issues/blob/master/search.py 
# Will put this file in a real git repo instead of a gist, "real soon now"
STOPWORDS = ('a', 'about', 'above', 'across', 'after', 'afterwards', 'again',
'against', 'all', 'almost', 'alone', 'along', 'already', 'also', 'although',
'always', 'am', 'among', 'amongst', 'amoungst', 'amount', 'an', 'and',
'another', 'any', 'anyhow', 'anyone', 'anything', 'anyway', 'anywhere', 'are',
'around', 'as', 'at', 'back', 'be', 'became', 'because', 'become', 'becomes',
'becoming', 'been', 'before', 'beforehand', 'behind', 'being', 'below',
'beside', 'besides', 'between', 'beyond', 'bill', 'both', 'bottom', 'but',
'by', 'call', 'can', 'cannot', 'cant', 'co', 'computer', 'con', 'could',

rtanglao

* Why can't I import my old emails into Thunderbird (514)
   *  6.676583:  How do I import my e-mail adresses from outlook express
   *  8.902111:  Why can't  I view Sent Emails?
   *  13.353167:  importing email from old Netscape 7.1
   *  5.341267:  Can I delete old Netscape data after installingThunderbird
   *  6.676583:  Why can't Thunderbird detect the character encoding?
   *  5.341267:  Can't read digest messages using T'bird 3.00
   *  5.341267:  i upgrade my thunderbird into version 3 after installation i cant find my old messages
   *  5.341267:  Can't install or configure Thunderbird WAS:Verification of download
   *  5.341267:  How can I archive over 3000 old emails without archiving current emails?

rtanglao

983983,"1",Wie kann man eMails von einem Rechner zum anderen verschieben?,12345678
983892,"1",restore messages after system loss?,12345678
983780,"1",Thunderbird receives mail, but can't send after Vista crash,12345678
983719,"1",Email yes..folders no,12345678
983637,"1",Ubuntu and Google Apps: a mix without support,12345678
983472,"1",Win 7 Easy Transfer & Thunderbird,12345678
983463,"1",spell check dramas,12345678
983436,"1",T-bird deletes messages off server in spite of the settings,12345678
983420,"1",Unable to acess the "Inbox"?,12345678
983419,"1",Trash reverts to display oldest message?,12345678

rtanglao

>> t1 ="topics/how_do_i_get_gmail_to_work_with_tb_3_0.json"
=> "topics/how_do_i_get_gmail_to_work_with_tb_3_0.json"
>> t = getResponse(t1)
=> {"slug"=>"how_do_i_get_gmail_to_work_with_tb_3_0", "me_too_count"=>1, "created_at"=>"2010/04/13 20:06:17 +0000", "user_defined_code"=>false, "author"=>{"name"=>"babararacucudada", "photo"=>"/images/user_default_medium.png", "avatar_url_medium"=>"http://getsatisfaction.com/images/user_default_medium.png", "canonical_name"=>"babararacucudada", "avatar_url_mini"=>"http://getsatisfaction.com/images/user_default_mini.png", "url"=>"http://api.getsatisfaction.com/people/1226006", "avatar_path_mini"=>"/images/user_default_mini.png", "avatar"=>"http://getsatisfaction.com/images/user_default_medium.png", "id"=>1226006, "at_sfn"=>"http://getsatisfaction.com/people/babararacucudada", "avatar_url_large"=>"http://getsatisfaction.com/images/user_default_large.png", "avatar_url_small"=>"http://getsatisfaction.com/images/user_default_small.png", "avatar_path_medium"=>"/images/user_defau