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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
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This <name> team covers a wide range of the functionality and feature sets. Due to this you might find it necessary to reach out to ask us questions, get our review on a PR or an issue, or to simply say hello. In a way to minimize context switching and allow for everyone to focus on their tasks and project priorities, the team takes weekly shifts as a first responder. Also referred to as FR. The volume of incoming issues and requests will vary from week to week, so the primary focus of the FR is to ensure we effectively take care of incoming requests and issues so that everyone can be more productive.
First Responder Rotations
The <name> team has rotations managed by PagerDuty schedules.
Our teams organize based on projects and areas of responsibility. The team maintains the <features> and <services>.
The team's manager @ssebelius will be identified as the escalation path and is available in an urgent situation if there is no answer from the Team First Responder.