tstachl

'use-strict'

Emitter = require 'emitter'
_       = require 'lodash'
binder  = require 'binder'

module.exports = class DrawingTracker extends Emitter
  constructor: (@_element, visible = no) ->
    if typeof this._element == 'string' or this._element instanceof String
      this._element = document.getElementById this._element

tstachl

public class Multipass
{
    private static String SITE_KEY =   'site_key';
    private static String API_KEY =    'api_key';
    
    public static void generate()
    {
        System.debug('== Generating ==');

        System.debug('    Create the encryption key using a 16 byte SHA1 digest of your api key and subdomain');

tstachl

var crypto = require('crypto')
// site name is your desk.com subdomain
  , siteName = 'site_name'
// api key is generated here: https://your_subdomain.desk.com/admin/channels/support-center/auth_settings
  , apiKey = 'multipass_token'
  
  , data = JSON.stringify({
    uid: '19238333',
    expires: (new Date(Date.now() + 120000)).toISOString(),
    customer_email: '[email protected]',

tstachl

public class DeskTriggerHelper
{
    private static DeskClient CLIENT = new DeskClient(new Map<String, String>{
        'token' => 'TOKEN',
        'tokenSecret' => 'TOKEN_SECRET',
        'consumerKey' => 'CONSUMER_KEY',
        'consumerSecret' => 'CONSUMER_SECRET',
        'endpoint' => 'https://example.desk.com'
    });
    

tstachl

<script>
$(function() {
  var tid = $('#tabs .ui-state-active a').attr('href').replace('#tabs-tid_', '')
    , sel = '#email_reply_div_tid_' + tid
  
  setTimeout(function() {
    $(sel).prepend([
      '<div>',
      '  <ul class="reply-toggle">',
      '    <li class="active">',

tstachl

ticket = DeskApi.cases.create({
  external_id: 123456,
  subject: 'Subject',
  description: 'Description',
  priority: 1,
  status: 'resolved',
  type: 'email',
  labels: ['Label 1', 'Label 2'],
  custom_fields: {
    my_key: 'My Value'

tstachl

<apex:page standardStylesheets="false" showHeader="false" sidebar="false" recordSetVar="macros" docType="html-5.0"
           standardController="Macro__c" extensions="ApplyMacroControllerExtension" title="Select Macro" >

    <apex:includeScript value=""/>
    <apex:includeScript value="/support/console/30.0/integration.js"/>
    <apex:includeScript value="/soap/ajax/30.0/connection.js"/>
    <apex:includeScript value="/support/api/30.0/interaction.js"/>
    <apex:includeScript value="/canvas/sdk/js/30.0/publisher.js"/>

    <apex:stylesheet value="//maxcdn.bootstrapcdn.com/bootstrap/3.2.0/css/bootstrap.min.css" />

tstachl

require 'desk_api'
require 'csv'

DeskApi.configure do |config|
  config.username = '[email protected]'
  config.password = 'Top$ecret1'
  config.endpoint = 'https://example.desk.com'
end

CSV.foreach('./customers.csv', headers: true) do |csv|

tstachl

require 'desk_api'

DeskApi::Default::CONNECTION_OPTIONS[:request] = {
  open_timeout: 45,
  timeout: 45
}

client = DeskApi::Client.new({
  token: 'TOKEN',
  token_secret: 'TOKEN_SECRET',

tstachl

new DESK.Widget({
	id: 'test', // The ID of the element to place the button into
  version: 1,
  site: 'hecos.desk.com',
  port: '80',
  type: 'chat',
  displayMode: 0,  //0 for popup, 1 for lightbox
  features: {
    offerAlways: false,
    offerAgentsOnline: true,