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1.txt

NYC3 Emergency Droplet Migration 2019-04-12 20:00 UTC

Start: 2019-04-12 20:00 UTC

Hello,

We have identified an issue on the physical machine hosting one or more of your Droplets, which are listed below. In order to minimize disruption, we will be attempting a migration of the Droplets to a healthier physical machine. Throughout the migration, control panel and API events will not succeed for the affected Droplet(s) including power offs, resizes, and attempts to destroy the Droplet.

In order to minimize downtime, we will first attempt to perform live migrations in all possible cases. A live migration would result in no downtime, but minor performance decreases in disk I/O and a second or less of packet loss as the network is switched over to the new physical host.

In the event that we are not able to perform a live migration of a Droplet, we will perform an offline migration during which the Droplet will be powered off and migrated offline during the window.

We apologize for any inconvenience, and will be happy to answer any questions or concerns- simply reply to this email, or open up a ticket on your account.

Best Regards,
DigitalOcean Cloud Operations

Affected Droplets:
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2.txt

NYC3 Droplet Down Due to Physical Node Issue

Hello,

We are currently investigating an issue with the physical node hosting the Droplet(s) listed below which is resulting in some service interruption. We will provide additional updates as developments are made. In the meantime, if you are able to quickly redeploy the instance(s) it may provide the most timely resolution.

We sincerely apologize for any impact this is causing for you and appreciate your patience while our efforts continue.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Thanks, DigitalOcean

Affected Droplets:
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3.txt

NYC3 Emergency Droplet Migration 2019-04-13 13:00 UTC

Hello,

We have identified an issue on the physical machine hosting one or more of your Droplets, which are listed below. In order to minimize disruption, we will be attempting a migration of the Droplets to a healthier physical machine. Throughout the migration, control panel and API events will not succeed for the affected Droplet(s) including power offs, resizes, and attempts to destroy the Droplet.

We will perform an offline migration during which the Droplet will be powered off and migrated offline during the window.

We apologize for any inconvenience, and will be happy to answer any questions or concerns- simply reply to this email, or open up a ticket on your account.

Best Regards,
DigitalOcean Cloud Operations

Affected Droplets:
***
***

4.txt

NYC3 Droplet Investigation Ongoing

Hello,

We are continuing to investigate the physical node hosting the Droplet(s) listed below. Your patience is appreciated during this process and will provide another update as soon as additional information is available.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Thanks, DigitalOcean

Affected Droplets:
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5.txt

NYC3 Droplet Investigation Complete

Hello,

We have completed our investigation of the physical node hosting your droplet, and at this time your droplet should be online and available.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Thanks, DigitalOcean

Affected Droplets:
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