Retrospectives
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Set the goals clearly
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Set the context clearly
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Be very carefull with anonymous complains - Have a plan to do with it
Safety check activities - Check In Activity or some like that is very important to have a view of how people feel
A lot of time retrospectives are about emotions. It's important to people to feel good and feel happier!
Retrospectives can be used as team buildings activities as well.
Paraphrasing is a good thing to clear things - But do it carefull to not put your opionion on it!