Email received: 8/6/2026 20:26 PST
Dear Valued Framework Customer,
We are writing to inform you of a data breach at our business intelligence database provider Metabase that resulted in an attacker accessing customer names, email addresses, phone numbers, and addresses. Your information was in the database that was accessed in this breach. This breach did not include order or payment information.
We have full details on the incident below. We are deeply sorry for this breach of information, and are reviewing and improving our methodology for data storage in external database vendors.