Desk.com Customer WOW Team DeskWOW
DeskWOW
/ gist:96eb9f01db5d0b4eed17
Created
July 2, 2015 19:22
Different date formats for different languages / locales.
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| {% if desk.system.language == 'fr' %} | |
| <div class='meta'> | |
| {{system.snippets.last_update}}: {{ article.updated_at | in_time_zone: site.timezone | date: '%d %b, %Y %I:%M%p %Z' }} | |
| </div> | |
| {% else %} | |
| <div class='meta'> | |
| {{system.snippets.last_update}}: {{ article.updated_at | in_time_zone: site.timezone | date: '%b %d, %Y %I:%M%p %Z' }} | |
| </div> | |
| {% endif %} |
DeskWOW
/ gist:23e7093bfae7d7fb9aba
Last active
December 3, 2015 18:41
Example dependent dropdown code for support center / widget contact form.
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| <style> | |
| .hidden { | |
| display: none; | |
| } | |
| </style> | |
| <div class="div-category"> | |
| {{ ticket_custom_category }} | |
| </div> |
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| <!-- Testing User/Page --> | |
| {% if page == "login" or page == "forgot_password" or page == "registration" or page == "authentication_verification" or page == "email_new" or page == "email_pre_create" or page == "email_submitted" %} | |
| {% assign Protected = false %} | |
| {% else %} | |
| {% if current_user and current_user.is_guest == false %} | |
| {% assign Protected = false %} | |
| {% else %} | |
| {% assign Protected = true %} | |
| {% endif %} | |
| {% endif %} |
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| <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no"> | |
| <title>{{ site.company_name }}</title> | |
| <link rel="icon" type="image/vnd.microsoft.icon" href='{{ "/favicon.png" | portal_image_url: image_asset_host }}' /> | |
| <link rel="icon" type="image/png" href='{{ "/favicon.png" | portal_image_url: image_asset_host }}' /> | |
| <link href='//fonts.googleapis.com/css?family=Open+Sans:300italic,400italic,600italic,700italic,800italic,400,300,600,700,800' rel='stylesheet' type='text/css'> | |
| <style type="text/css"> | |
DeskWOW
/ gist:94a9dbf4234e58a321a8
Created
May 4, 2015 18:51
Click-to-Enlarge Images Within Articles - Paste this at the bottom of your web theme's Page (Article) section.
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| <!-- Magnific Popup core CSS file --> | |
| <style> | |
| /* Magnific Popup CSS */ | |
| .mfp-bg { | |
| top: 0; | |
| left: 0; | |
| width: 100%; | |
| height: 100%; | |
| z-index: 1042; | |
| overflow: hidden; |
DeskWOW
/ gist:4af6ce21dbe428a87220
Created
May 4, 2015 15:59
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| <script> | |
| $(function() { | |
| $(".input-block select, .input-block input, .input-block textarea").on("change keyup", function() { | |
| $("ticket_labels_new").val(""); | |
| var labels = []; | |
| if ($("#div-inquiry-type select").val() == "Mobile App Support" && $("#div-platform select").val() == "Apple iPad" && $("#div-app select").val() == "Big Cat Week: Quest for Survival") { | |
| labels.push("T- Channel"); | |
| } |
DeskWOW
/ gist:0cbebbd691364cd2aafc
Created
March 23, 2015 13:37
Custom Reply Theme -- Highlight the most recent message
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| <table border="0" cellpadding="0" cellspacing="0" width="100%"> | |
| <tr> | |
| <td align="center" valign="top"> | |
| <table border="0" cellpadding="0" cellspacing="0" width="100%"> | |
| <tr> | |
| <td valign="top" style="color:#333; font-family:Arial; font-size:14px; line-height:150%; text-align:left;"> | |
| <table border="0" cellpadding="10" cellspacing="0" width="100%"> | |
| <tr> |
DeskWOW
/ gist:6a00d3d2d6215f2cf27d
Created
March 12, 2015 21:08
Set brand custom field within a widget via label GET param
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| <div class="brand-div" style="display: none;">{{ticket_custom_brand}}</div> | |
| <script> | |
| $(function() { | |
| $(".brand-div select").val("{{ticket.labels_new}}"); | |
| }); | |
| </script> |
DeskWOW
/ gist:65147e2bd8d0b49251ef
Created
March 12, 2015 20:55
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| {% if case.emails_and_notes.size < 1 %} | |
| <!-- Code you want to appear only when creating a new case --> | |
| {% endif %} |
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| ul.ui-autocomplete.ui-menu {} | |
| ul.ui-autocomplete.ui-menu li {} | |
| ul.ui-autocomplete.ui-menu li a {} | |
| ul.ui-autocomplete.ui-menu li a span.article-autocomplete-subject {} | |
| ul.ui-autocomplete.ui-menu li a span.article-autocomplete-body {} |