gistfile1.txt

Evan: Hello Andrew, Thank you for contacting Comcast Live Chat Support. My name is Evan. Please give me one moment to review your information.

Andrew: My Issue: It's been 24 hours now and my account is still inactive. I would like this turned on now, please.

Evan: Welcome to Comcast Billing Department. How are you doing today?

Andrew: I am doing well.

Evan: It's nice to know that you are doing well. Keep it up!

Evan: I see that you want to activate your account as soon as possible. Am I right?

Andrew: That is correct.

Evan: Thank you Andrew.

Evan: To inform you that the your service will be connected within 5 - 7 days.

Andrew: Why?

Evan: Technicians do have schedules in other places.

Andrew: Why does a technician have to come out I have all the equempemt

Andrew: I just need to service turned back on from your end

Evan: Andrew, I understand your frustration but every customer will be scheduled 5 to 7 days from the date that you paid.

Andrew: Why?

Evan: Please acknowledge that you are still on your computer.

Andrew: I am at work

Andrew: Not at home

Andrew: My home network is down

Andrew: I would like it turned on

Andrew: I have all the equipment

Evan: I understand about that Andrew.

Andrew: Then tell me why a technician needs to come out?

Evan: Technicians do also have schedules for today.

Evan: We also have a lot of customers who are in a hurry to have their connections.

Andrew: Once again why does a technician need to come out?

Andrew: Please provide a valid reason

Evan: For them to reconnect your service.

Andrew: /me sighs

Andrew: Fine, I guess you like wasting everyones time.

Andrew: Lets schedule a techinican!

Evan: Andrew, you will need to go the local office of Comcast for you to have your service back.

Andrew: Now I need to go to a local office?

Andrew: FANFUCKINGTASTIC!

Evan: I understand you are frustrated, however I need to ask you to please refrain from using abusive language so that I may continue assisting you. Keeping our dialogue professional and courteous will allow me to better serve you. If you continue to use inappropriate language, I will be forced to end the chat session.

Andrew: You've been a great help Evan.