Exports every KB article from zendesk into text documents

zendesk_export.py

import os
import datetime
import csv

import requests
from bs4 import BeautifulSoup


zendesk = "https://[endpoint].zendesk.com"
language = "en-us"

date = datetime.date.today()
backup_path = os.path.join(str(date), language)
if not os.path.exists(backup_path):
    os.makedirs(backup_path)

log = []

endpoint = zendesk + "/api/v2/help_center/{locale}/articles.json".format(
    locale=language.lower()
)
while endpoint:
    response = requests.request(
        "GET",
        endpoint,
        # auth=("", ""),
        headers={
            "Content-Type": "application/json",
            "Cookie": "",
        },
    )
    if response.status_code != 200:
        print("Failed to retrieve articles with error {}".format(response.status_code))
        exit()
    data = response.json()

    for article in data["articles"]:
        if article["body"] is None:
            continue
        filename = "{title}.txt".format(title=article["title"].replace("[/<>:\"/|?*]", ""))
        with open(os.path.join(backup_path, filename), mode="w", encoding="utf-8") as f:
            f.write(article["title"] + "\n" + BeautifulSoup(article["body"]).get_text())
        print("{title} copied!".format(title=article["title"]))

        log.append((filename, article["title"], article["author_id"]))

    endpoint = data["next_page"]

with open(os.path.join(backup_path, "_log.csv"), mode="wt", encoding="utf-8") as f:
    writer = csv.writer(f)
    writer.writerow(("File", "Title", "Author ID"))
    for article in log:
        writer.writerow(article)