calculate nps

nps.py

from twilio.rest import Client
import os

def calc_nps(scores): 
    promoters = 0
    neutral = 0
    detractors = 0
    for score in scores: 
        if score >= 9: 
            promoters += 1
        elif score >= 7: 
            neutral += 1
        else: 
            detractors += 1
    
    print("Promoters (9,10):", promoters)
    print("Neutral (7,8): ", neutral)
    print("Detractors (<=6):", detractors)
    
    nps = (promoters - detractors) / len(scores) * 100 
    return(nps)

scores = []
feedback = []

client = Client(os.environ.get("ACCOUNT_SID"), os.environ.get("AUTH_TOKEN"))


messages = client.messages.list(to="(309) 220-2172")

print(messages)

twilions = ["+13129526796", "+14844598212"]

for msg in messages:
    if msg.from_ not in twilions:
        try: 
            if int(msg.body) in (0,1,2,3,4,5,6,7,8,9,10): 
                scores.append(int(msg.body))
            elif "10. More interesting than I expected." in msg.body: 
                scores.append(10)
            elif "8.5" in msg.body: 
                scores.append(9)

        except:
            feedback.append(msg.body)

print("Ratings ", scores)
print("Num Ratings: ", len(scores))
nps = calc_nps(scores)
print("NPS:", nps)
for s in feedback: 
    print(s)