Created
March 23, 2026 23:01
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| { | |
| "visitor_configuration": { | |
| "cobra": { | |
| "send_external_assets": false, | |
| "debugging_logs_enabled": false, | |
| "send_initial_dom_in_chunks": false, | |
| "web_rtc_data_channels_allowed": true, | |
| "read_inline_styles_from_memory": false, | |
| "salesforce_sites_support_enabled": false, | |
| "interactive_cobrowsing_enabled": true, | |
| "lib": { | |
| "visitor": "https://libs.salemove.com/visitor-cobra-3d1a94f.min" | |
| } | |
| }, | |
| "omniq": { | |
| "reporting_tab_enabled": true, | |
| "disable_multi_queueing": true, | |
| "disable_multiple_default_queues": true, | |
| "api_retry_interval_milliseconds": 1000, | |
| "api_max_retries": 100, | |
| "notifications_max_retries": 100, | |
| "notifications_retry_interval_milliseconds": 1000, | |
| "omniq_enabled": true | |
| }, | |
| "omnicall": { | |
| "max_phone_numbers": 10, | |
| "outbound_calls_enabled": true, | |
| "gva_audio_websocket_url": "", | |
| "clone_verified_glia_number": false, | |
| "show_tab_in_advanced_admin": true, | |
| "webrtc_calls_via_sip_proxy": false, | |
| "twilio_speech_to_text_model": "default", | |
| "use_streaming_for_gva_audio": false, | |
| "outbound_calls_via_sip_proxy": false, | |
| "sip_outbound_routing_enabled": true, | |
| "use_local_transcribe_service": false, | |
| "gva_diagnostic_recordings_enabled": false, | |
| "automatic_speech_recognition_enabled": false, | |
| "message_group_speech_to_text_timeout": 2, | |
| "use_audio_recordings_from_media_edge": false, | |
| "automatic_speech_recognition_language": "en-US", | |
| "default_operator_display_phone_number": "", | |
| "visitor_dual_channel_recording_format": "mp3", | |
| "allow_unverified_operator_phone_numbers": false, | |
| "duplicate_visitor_inbound_call_behavior": "forward", | |
| "route_new_phone_numbers_to_sip_trunking": false, | |
| "enable_sleep_between_conference_join_and_hold": false, | |
| "store_automatic_speech_recognition_debug_recordings": false, | |
| "store_automatic_speech_recognition_development_recordings": false | |
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| "enable_heads_up_for_agents": false, | |
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| "enable_screen_recording_analyst": false, | |
| "enable_gva_learn_from_interactions": false, | |
| "enable_interaction_analyzer_survey": false, | |
| "enable_learn_from_glia_knowledge_base": true, | |
| "enable_operator_queue_filter_quality_analyst": false | |
| }, | |
| "omnibrowse": { | |
| "show_visitor_survey": true | |
| }, | |
| "mental_load": { | |
| "mental_load_analysis_enabled": false | |
| }, | |
| "visitor_api": { | |
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| "enable_staffing_logs": false, | |
| "check_asset_integrities": false, | |
| "use_buggy_iframe_reload": false, | |
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| "load_gva_custom_renderer": false, | |
| "use_updated_webcomponents": true, | |
| "create_queue_tickets_via_http": false, | |
| "visitor_presence_join_limited": true, | |
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| "disable_repeat_updates_optimization": false, | |
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| "persist_visitor_session_in_url": true | |
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| "vertical_offset": 50, | |
| "format": "mix", | |
| "size": 100, | |
| "text": "", | |
| "font_size": 20, | |
| "icon_class": "ico-video", | |
| "front_color": "#53a0fd", | |
| "back_color": "#ffffff", | |
| "hover_color": "#e6e6e6", | |
| "enabled": true, | |
| "use_locales_for_text": false | |
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| "visitor_page_adaption": "style", | |
| "visitor_app_default_locale": "en-US", | |
| "always_use_default_operator_picture": false, | |
| "default_operator_picture": { | |
| "url": null | |
| }, | |
| "site_logo": { | |
| "url": null | |
| }, | |
| "widget_mode": false, | |
| "phone_extension_enabled": false, | |
| "phone_number_default_country": "us", | |
| "hide_visitor_info_in_visitor_app": false, | |
| "visitor_screenshare_enabled": true, | |
| "enable_visitor_transcript_download": true, | |
| "secure_conversations_controlled_by_interaction_coordinator": false, | |
| "engagement_invitation_audio": null, | |
| "public_visitor_contact_information_changes_allowed": true, | |
| "chat_link_visitor_consolidation": "off" | |
| }, | |
| "operator_api": { | |
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| "enable_visitor_list": true, | |
| "pubsub_logs_enabled": false | |
| }, | |
| "operator_app": { | |
| "audit_trails": true, | |
| "enabled_channels": "facebook,whatsapp,slack,abc", | |
| "is_support_account": false, | |
| "outbound_sms_enabled": true, | |
| "show_omniguide_admin": true, | |
| "enable_gva_docs_access": false, | |
| "screen_recording_enabled": false, | |
| "enable_wrap_up_automation": false, | |
| "show_historical_reporting": false, | |
| "enable_service_credentials": true, | |
| "hide_set_visitor_queues_v1": true, | |
| "annotations_sample_interval": 100, | |
| "enable_policy_authorization": true, | |
| "enable_user_presence_webhook": true, | |
| "show_custom_javascript_field": false, | |
| "enable_media_specific_routing": true, | |
| "separate_queues_for_calls_sms": true, | |
| "enable_cortex_transfer_summary": false, | |
| "enable_global_external_applets": true, | |
| "enable_mobile_live_observation": true, | |
| "show_outbound_secure_messaging": false, | |
| "enable_audio_virtual_assistants": false, | |
| "enable_visitor_panel_new_design": true, | |
| "enable_screen_recording_playback": true, | |
| "enable_advanced_access_management": false, | |
| "autoplay_user_interaction_interval": -1, | |
| "granular_admin_permissions_enabled": true, | |
| "secure_password_validation_enabled": true, | |
| "show_historical_operator_reporting": false, | |
| "serve_applets_from_glia_applets_com": true, | |
| "engagement_ask_cortex_access_enabled": false, | |
| "secure_conversations_follow_up_enabled": false, | |
| "enable_historical_operators_reporting_csv": true, | |
| "target_all_visitors_when_matching_by_external_id": false | |
| }, | |
| "engagement_api": { | |
| "enable_escalation_search_endpoints": false, | |
| "use_new_engagements_endpoint_implementation": true | |
| }, | |
| "outbound_analyst": { | |
| "scheduler": false | |
| }, | |
| "privacy_security": { | |
| "disable_glia_pii_masking": "" | |
| }, | |
| "wfm_integrations": { | |
| "enable_creating_operator_status_exports_via_ui": true | |
| }, | |
| "engagement_restart": { | |
| "end_on_unauthentication": false, | |
| "skip_on_unauthentication": false, | |
| "visitor_tab_verification_enabled": true | |
| }, | |
| "site_visitor_config": { | |
| "require_visitor_secret_for_access_token_renewal": true | |
| }, | |
| "secure_async_messaging": { | |
| "copy_messages_on_transfer": false, | |
| "secure_async_messaging_enabled": false, | |
| "secure_conversations_email_notifications": false, | |
| "enable_auth_for_alpha_chat_messaging_endpoint": true | |
| }, | |
| "interaction_coordinator": { | |
| "track_cobrowsing": true, | |
| "control_consolidation": true, | |
| "control_alert_timeouts": false, | |
| "control_direct_inbound": true, | |
| "track_av_media_changes": true, | |
| "control_call_visualizer": true, | |
| "control_monitoring_users": true, | |
| "control_operator_surveys": true, | |
| "control_external_authentication": true, | |
| "control_all_inbound_interactions": true | |
| }, | |
| "api_url": "https://api.salemove.com", | |
| "pubsub_server": "wss://pubsub.salemove.com", | |
| "client_logger_url": "https://client-logger.salemove.com", | |
| "development": false, | |
| "overseer": { | |
| "routing_update_timeout_in_milliseconds": 10000, | |
| "rules": [ | |
| { | |
| "id": "10ba097a-2f80-425c-870f-a7ca841921a2", | |
| "name": "M2M chat bubble", | |
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| { | |
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| "actions": [ | |
| { | |
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| "id": "c2ab0f07-ea6d-4b24-bb4c-f30c873ae023", | |
| "type": "set_reactive_tab_position", | |
| "vertical_offset": 50, | |
| "horizontal_offset": 25, | |
| "in_browser": true | |
| } | |
| ], | |
| "send_to_server": false, | |
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| "url_matcher": "^.*/form/MMXfer_SYM$", | |
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| } | |
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| { | |
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| "name": "Q2 MTB Chat ", | |
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| { | |
| "id": "0e53f5f6-e1e7-4ae5-8a0e-db106716add8", | |
| "type": "clicking", | |
| "element_selector": "[test-id=\"Chat\"]", | |
| "element_tag": "", | |
| "number": "" | |
| } | |
| ], | |
| "actions": [ | |
| { | |
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| }, | |
| "id": "bd0524fe-aa9b-4ab4-9039-9f5c304127f7", | |
| "type": "media_selection", | |
| "text": "Welcome to 4Front Credit Union! How can I help you? ", | |
| "in_browser": true | |
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| }, | |
| { | |
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| "name": "Hide Mobile Chat Bubble ", | |
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| { | |
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| "name": "Move chat bubble to top left ", | |
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| "reactive_enabled": true, | |
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| "visitor_page_adaption": "style", | |
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| "default_queues": [] | |
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| "communications": { | |
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| "urls": "stun:stun.l.google.com:19302" | |
| }, | |
| { | |
| "credential": "smturnpass", | |
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| "username": "smturn" | |
| }, | |
| { | |
| "credential": "smturnpass", | |
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| "username": "smturn" | |
| }, | |
| { | |
| "credential": "smturnpass", | |
| "urls": "turn:turn2.salemove.com:443?transport=tcp", | |
| "username": "smturn" | |
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| { | |
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| "username": "smturn" | |
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| "username": "smturn" | |
| }, | |
| { | |
| "credential": "smturnpass", | |
| "urls": "turn:turn3.salemove.com:443?transport=udp", | |
| "username": "smturn" | |
| }, | |
| { | |
| "credential": "smturnpass", | |
| "urls": "turn:turn3.salemove.com:443?transport=tcp", | |
| "username": "smturn" | |
| }, | |
| { | |
| "credential": "smturnpass", | |
| "urls": "turn:[2600:1f18:640:e802:fee4:5887:72bd:1da0]:443?transport=udp", | |
| "username": "smturn" | |
| }, | |
| { | |
| "credential": "smturnpass", | |
| "urls": "turn:[2600:1f18:640:e802:fee4:5887:72bd:1da0]:443?transport=tcp", | |
| "username": "smturn" | |
| } | |
| ], | |
| "allow_upgrade_requests": true, | |
| "enabled_media_level": "video", | |
| "lib": "default", | |
| "allow_file_sending": false, | |
| "allowed_file_content_types": [ | |
| "image/png", | |
| "image/jpeg", | |
| "application/pdf" | |
| ] | |
| }, | |
| "visitor_request_retries_enabled": true, | |
| "visitor_app_option": "latest_v2_plus", | |
| "assets": { | |
| "hashes": { | |
| "visitor/legacy_webcomponents.js": "visitor/legacy_webcomponents-fa2362e95.js", | |
| "visitor/webcomponents.js": "visitor/webcomponents-fa2362e95.js", | |
| "visitor/webcomponents_es5.js": "visitor/webcomponents_es5-fa2362e95.js", | |
| "visitor/bootstrapper.js": "visitor/bootstrapper-fa2362e95.js", | |
| "default_operator_picture.png": "default_operator_picture-fa2362e95.png", | |
| "visitor_app/comms/app.js": "visitor_app/comms/app-fa2362e95.js" | |
| }, | |
| "server": "https://libs.salemove.com" | |
| }, | |
| "visitor_app_assets": { | |
| "js": [ | |
| "https://libs.salemove.com/visitor-app.1a71034e.min.js" | |
| ], | |
| "css": [ | |
| "https://libs.salemove.com/visitor-app.1a71034e.default.css" | |
| ], | |
| "locales": { | |
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| "en-US": "https://libs.salemove.com/visitor-app/locales/1a71034e/en-US.json", | |
| "es-MX": "https://libs.salemove.com/visitor-app/locales/1a71034e/es-MX.json", | |
| "et-EE": "https://libs.salemove.com/visitor-app/locales/1a71034e/et-EE.json", | |
| "fr-CA": "https://libs.salemove.com/visitor-app/locales/1a71034e/fr-CA.json" | |
| } | |
| }, | |
| "navigatable_hostnames": { | |
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| "4frontcu.com" | |
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| "engaged": [ | |
| "4frontcu.com" | |
| ] | |
| }, | |
| "visitor_metadata": { | |
| "device_type": "mobile", | |
| "os_type": "android", | |
| "browser_type": "chrome", | |
| "browser_name": "Chrome", | |
| "location": { | |
| "city": "New Hyde Park", | |
| "state": "New York", | |
| "country": "United States", | |
| "latitude": 40.731, | |
| "longitude": -73.6742, | |
| "business": null | |
| } | |
| }, | |
| "integrities_enabled": false, | |
| "masking_regular_expressions": [] | |
| }, | |
| "boot_delay_ms": 0, | |
| "visitor_id": "3119fa67-6ad7-47a7-8694-5758409ec624", | |
| "access_token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJFUzI1NiIsImtpZCI6Ijk2MWNhZDYwLWVmNzEtNGRhMi04NTg2LTBkZjZhNmEwMzBhMiJ9.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.PsvHMEt0J0NwKwvresxUjk_x4-kdzuGGy9jqwpK6n6Gwrcp-vo14F3uOJIvjBtDhZZMY_Nfi57g3w7hzkN2zyg" | |
| } |
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