Silicon Valley Empathy Vacuum

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I'm not too sure if its Silicon Valley that lacks empathy as the article states or we live in a time where empathy takes a back seat to everthing else in todays world. I see how tasteless it was for Facebook to put up a picture of a daughter that passed, to her grieving dad's facebook but I dont agree with blaming the programmer. I personally would have never thought about that specific situation coming up in developing talks. It's hard to account for every single possibility and when one gets missed then articles get written about becoming news. Back empathy riding in the back, all these technological advancements are eaten up by the consumers, who don't seem to care about causes and effect until it's the hot subject of the week. The article lays alot of blame from Amazon to Facebook to Otto, by the way I think automated trucks are so cool. It never really offers any solution to the problem apart from having us, the reader, think about changes we can make. Honestly we are all so caught up in our own worlds that real change will only come from people who are passionate about it. The rest after reading this article will forget what it was about 5min later.