If you've bought this device, it installed its driver (EgisTec Touch Fingerprint Sensor Driver v3.5.10) on its own (Plug 'n' Play) and it works well for its price, on Windows 10/11, but sometimes after sleep (I use it on a laptop), it never wakes up/responds after Windows sleep. The usb hub that it is connected to, shows it as not being awake/connected, while it shows up at Device Manager as connected. You need to either do the USB cable disconnect/reconnect dance, or disable/enable the device through Device Manager, and then it starts working again.
I searched around for the device's specs, mainly:
USB\VID_1C7A&PID_0570&REV_1041
USB\VID_1C7A&PID_0570
and I found that the same driver is being used by Acer in some of their laptops. So I found a compatible driver that is newer that then one that Windows auto-install through Windows Update: SOFTPEDIA Acer Swift SF314-57 EGISTEC Fingerprint Driver 3.5.3.19 for Windows 10 64-bit
- Install it through Device Manager
- Right click the device --> Update Driver
- Browse my computer for drivers
- Search for your unzipped downloaded driver
The sleep bug seems to have disappeared, the device always wakes up after sleep, till date. I'll keep checking and remove the gist if this doesn't solve it completely.


