Skip to content

Instantly share code, notes, and snippets.

Show Gist options
  • Select an option

  • Save KreAch3R/5b8df83caffbf4e9bdd0f328a1cc60f0 to your computer and use it in GitHub Desktop.

Select an option

Save KreAch3R/5b8df83caffbf4e9bdd0f328a1cc60f0 to your computer and use it in GitHub Desktop.
EgisTec Touch Fingerprint Sensor Sleep bug Windows 10/11

EgisTec Touch Fingerprint Sensor Driver Update

Sleep bug: Device unresponsive after sleep on Windows 10/11

USB Fingerprint device specs:

imageimage

Context:

If you've bought this device, it installed its driver (EgisTec Touch Fingerprint Sensor Driver v3.5.10) on its own (Plug 'n' Play) and it works well for its price, on Windows 10/11, but sometimes after sleep (I use it on a laptop), it never wakes up/responds after Windows sleep. The usb hub that it is connected to, shows it as not being awake/connected, while it shows up at Device Manager as connected. You need to either do the USB cable disconnect/reconnect dance, or disable/enable the device through Device Manager, and then it starts working again.

Solution:

I searched around for the device's specs, mainly:

USB\VID_1C7A&PID_0570&REV_1041
USB\VID_1C7A&PID_0570

and I found that the same driver is being used by Acer in some of their laptops. So I found a compatible driver that is newer that then one that Windows auto-install through Windows Update: SOFTPEDIA Acer Swift SF314-57 EGISTEC Fingerprint Driver 3.5.3.19 for Windows 10 64-bit

Installation

  • Install it through Device Manager
  • Right click the device --> Update Driver
  • Browse my computer for drivers
  • Search for your unzipped downloaded driver

Result:

image

The sleep bug seems to have disappeared, the device always wakes up after sleep, till date. I'll keep checking and remove the gist if this doesn't solve it completely.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment