MPriess/playbook-example.md

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playbook-example.md

service.namespace = "security" service.name = "auth-service" service.owner = "security-team" service.criticality = "critical"

Authentication Service - Complete Outage

Symptoms

Users cannot log in (high error rate)
No users logged in the past x minutes
Authentication requests failing
Spike in support tickets

Investigation

Check the logs @service.namespace=security/service.name=auth-service
Check if the service is reachable for users

curl https://auth.example.com/health

Resolution

...

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