** draft **
Regarding how customer support could use ai
Just a thought on something to try:
- personas (not sure yet how to use the right persona ... but the idea being they all live in the same project / github repo.)
Add a rule, instruction or skill - to ask when I have a chat in that project. what persona to use and list all of the persona types.
- templates This is the format you want the response mapped to. give an example of what looked good previously.