JetBrains YouTrack - Workflow to auto-close old tickets

jetbrains_youtrack_workflow_autoclose_tickets.js

/*
  NOTE:
  You need to at least modify the 'tagIdle', 'ticketQuery' and 'closeAction' variables
*/

const entities = require('@jetbrains/youtrack-scripting-api/entities');
const week = 7 * 24 * 60 * 60 * 1000;
const notifyTime1 = 2 * week;
const notifyTime2 = 4 * week;
const closeTime = 5 * week;
const notifyComment1 = 'Is the ticket still relevant?';
const notifyComment2 = 'Is the ticket still relevant? It will be closed soon.';
const closeComment = 'Closing the ticket as it is outdated!';
const closeAction = 'Outdated'; // action as it can be used in the 'Execute command' context
const tagIdle = 'Idle';
const ticketQuery = 'Project:TEST #Unsolved'  // use a default ticket query to filter on which tickets you want to process
const runCron = '0 0 8 ? * MON';  // monday 0800; '0 */1 * * * ?' = run the rule every minute for testing

// add first comment as notification
// before closing the ticket - we notify again
// after that it is closed
exports.rule = entities.Issue.onSchedule({
  title: 'Notify about and close old tickets',
  search: ticketQuery,
  cron: runCron,

  action: function(ctx) {
    var issue = ctx.issue;
    var updateDate = new Date(issue.updated);
	var ticketIdleTime = Date.now() - updateDate.getTime();

    if (!issue.hasTag(tagIdle)) {
      if (ticketIdleTime >= notifyTime1) {
        console.log('Comment Issue ID (1): ' + issue.id);
        issue.addComment(notifyComment1, ctx.currentUser);
        issue.addTag(tagIdle);
      }
    } else {
      if (ticketIdleTime >= closeTime) {
        console.log('Closing Issue ID: ' + issue.id);
        issue.addComment(closeComment, ctx.currentUser);
        issue.applyCommand(closeAction);

      } else if (ticketIdleTime >= notifyTime2) {
        console.log('Comment Issue ID (2): ' + issue.id);
        issue.addComment(notifyComment2, ctx.currentUser);

      } else if (ticketIdleTime < notifyTime1) {
        console.log('Removing idle tag: ' + issue.id);
        issue.removeTag(tagIdle);
      }
    }
  },
  requirements: {}
});