DEVNET3002 - Step 1 - IVR - Tropo Voice script

devnet3002-step1.js

answer();

wait(1000); // On-boarding pause : do not speak too quickly the IVR

// Pick a voice depending on your language & preference (male/female)
// https://www.tropo.com/docs/scripting/international-features/speaking-multiple-languages
var currentVoice = "Ava"; // Allison, Ava, Samantha, Susan, Veronica, Vanessa (Default), Tom, Victor

say("Hello, Welcome to the DevNet Quiz !", { voice: currentVoice });
wait(500);

say("To take a Quiz, please text your email to this number. You'll be automatically added to the DevNet Quiz room.", { voice: currentVoice });
wait(1000);

// SSML: https://www.tropo.com/docs/scripting/advanced-speech-control/manipulating-say-ssml
event = ask("<speak> Dial 1 to receive more details by SMS <break time='500ms'/> Dial 2 to take a challenge from your phone </speak>", {
            voice: currentVoice,
            choices: "1,2",
            timeout: 5,
            attempts: 3,
            mode: "dtmf", // dial tone only as we are in an open conference room
            onTimeout: function(event) {
                say("Sorry, I didn't hear your choice.", { voice: currentVoice });
            },
            onBadChoice: function(event) {
                say("Sorry, I didn't understand what you said.",  { voice: currentVoice });
            }
});

if (event.name == 'choice') {
    var selected = parseInt(String(event.value));
    switch (selected) {
        case 1:
            say("Got it, we are texting you more details.", { voice: currentVoice });

            // Send a SMS from a new Tropo session
            var forkedCall = call(currentCall.callerID, {
                network: "SMS"
            });
            forkedCall.value.say("Welcome to the DevNet Quiz. Text your email to join the 'Quiz' Spark room. Attend DEVNET3002 in the DevNet Zone to learn Spark & Tropo APIs.");
            forkedCall.value.hangup();

            break;

        case 2:
        default:
            say("Sorry, this feature is not implemented yet !", { voice: currentVoice });
            // TDOtakeChallenge();
            break;
    }
}

// Finish the conversation gently
wait(500);
say("Thanks and see you in the DevNet Zone. Bye Bye.",  { voice: currentVoice });
wait(1000);
hangup();