Modern life is very structured around imperial utilities
Lots of household chores (cooking, cleaning, deliveries) are handled by state-owned corporations.
Status is displayed by having top-tier service from these corporations. Having personal servants is perceived as un-imperial, barbarian, associated with slavery. High-status people don't have personal housekeepers/cooks/etc, they have contracts with high-reputation housekeeping/cooking/cleaning corporations. Since these corporations are state-owned, getting priority service from them involves personal favors and horse-trading.
Imperial citizens see these corpos as part of their everyday life, and take access to their services as granted. While quality of service may vary, availability is permanent, and lack of availability to utility services is cause for civil unrest. As a result, utility workers are often overworked and underappreciated.
Middle-class imperial citizens are starting to turn away from these services. There is an increasing push for independence and self-sufficiency as a way of life.
Anti-imperials see utility corpos as a tool for the Empire to control its subjects. In anti-imperial places, relying on an imperial utility is looked down on as a sign of poverty and submission.