Hacker Hotline by area of interest

app.py

@app.route('/caller', methods=['POST'])
def caller():
    response = twiml.Response()
    response.play("/static/sounds/intro.mp3")
    with response.gather(numDigits=1, action='/handle-key', method='POST') as g:
        g.say("Please press 0 for PHP, 1 for Java, 2 for C, C++, or Objective C, 3 for Ruby, 4 for Javascript or Jay Query, 5 for Python, 6 for dot Net, 7 for HTML or CSS, 8 for SQL, or 9 for other")
    response.pause()
    response.redirect('/caller')
    return str(response)


# Method to handle input from the caller
@app.route('/handle-key', methods=['POST'])
def handle_key():
    response = twiml.Response()
    # Need to be able to access this in /wait
    digit_pressed = int(request.values.get('Digits', None))
    if digit_pressed in range(10):
        response.say("You have chosen %s" % routes[digit_pressed])
        # /rob - create url variable for the number pressed.
        response.enqueue("Hacker Hotline", waitUrl='/wait/%s' % digit_pressed)
        return str(response)
    else:
        return response.redirect('/caller')

    
# Create waiting room to notify user of current position in the queue and
# play the sweet, soothing sounds of Twilio's coffeeshop collection.
# /rob - Add handling for url variable for the digit pressed.
@app.route('/wait/<digit>', methods=['POST'])
def wait(digit):
    response = twiml.Response()
    response.say("You are number %s in line." % request.form['QueuePosition'])
    response.play("http://demo.brooklynhacker.com/sounds/gangnamstyle.mp3")
    response.redirect(url_for('.wait', _external=True))

    if "client" in request.form['From']:
        location = "the website"
    else:
        if request.form['FromCity']:
            location = "%s, %s at %s" % (request.form['FromCity'],
                request.form['FromState'], request.form['From'])
        else:
            location = "%s at %s" % (request.form['FromCountry'],
                    request.form['FromState'])

    # /rob - Use map digit pressed to the area the hacker needs help with.
    sendSmsToHackers("A hacker is calling from %s, and needs help with " %
            routes[digit_pressed])