Inbound TwiML

example.rb

  def connect
    # Our response to this request will be an XML document in the "TwiML"
    # format. Our Ruby library provides a helper for generating one
    # of these documents
    response = Twilio::TwiML::Response.new do |r|
      r.Dial '[INSERT AGENT PHONE NUMBER HERE]'
    end
    render text: response.text
  end