Created
July 28, 2022 04:08
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sequenceDiagram | |
autonumber | |
Critical Alert Lifecycle | |
Critical Phase: Init New Alert Lifecycle | |
Activate AlertManager | |
RulesEngine->>AlertManager: Alert Triggered | |
end | |
Critical Phase: Obtain Destination Set | |
AlertManager->>+ParticipantProvider: Determine Destination Set | |
ParticipantProvider-->>-AlertManager: Destinations | |
end | |
Critical Phase: 1st Stage Delivery | |
AlertManager->>+NotificationService: Alert Users | |
Actor UserA | |
Actor UserB | |
end | |
alt Acks | |
activate UserA | |
NotificationService->>UserA: Test | |
UserA--)NotificationService: Ack Alert | |
NotificationService-->>AlertManager: Clear Alert | |
deactivate NotificationService | |
deactivate UserA | |
else Ignores | |
activate ParticipantProvider | |
AlertManager->>ParticipantProvider: Determine Escalation Set | |
ParticipantProvider-->>-AlertManager: Esclation Destinations | |
AlertManager->>+NotificationService: Deliver To Esclation Set | |
NotificationService->>+UserB: Notify UserB | |
UserB--)-NotificationService: Ack Alert | |
NotificationService-->>-AlertManager: Clear Alert | |
end | |
deactivate AlertManager | |
end |
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