Zendesk Dashing Widget

readme.md

i'll add some documentaton, but it should be pretty straight forward from the comments

add gem 'zendesk_api', '~> 1.4.3' to your gemfile

zendesk-view-counts.erb

<% content_for :title do %>Zendesk View Dashboard<% end %>
<div class="gridster">

  <ul>
  
    <li data-row="1" data-col="1" data-sizex="1" data-sizey="1">
      <div data-id="1234" data-view="Number" data-title="Some cool view" data-suffix=""></div>
    </li>
    
    <li data-row="1" data-col="2" data-sizex="1" data-sizey="1">
      <div data-id="1235" data-view="Number" data-title="Another cool view" data-suffix=""></div>
    </li>
   
</div>

zendesk-view-counts.rb

require 'zendesk_api'

client = ZendeskAPI::Client.new do |config|
  config.url = "https://domain.zendesk.com/api/v2" # e.g. https://mydesk.zendesk.com/api/v2
  config.username = "[email protected]"
  config.token = "TOKEN_HERE"
  config.retry = true
end

# array of view IDs to check, these are your data-id's in your erb file.
  views = [1234,1235]

SCHEDULER.every '1m', :first_in => 0 do |job|
  counts = client.view_counts(:ids => views, :path => 'views/count_many')
  counts.all do |ct|
    if ct.fresh
      puts "sending "+ct.view_id.to_s+" : "+ct.value.to_s
      send_event(ct.view_id.to_i, { current: ct.value.to_i})
    end
  end
end

It uses the standard dashing Number widget. You likely need to modify the widget to work as you want.