delete_zd_ticket.rb

class DeleteTicJob
  include Sidekiq::Job
  sidekiq_options queue: "default", retry_queue: "errors"

  def perform(ticket_id)
    require "zendesk_api"

    client = ZendeskAPI::Client.new do |config|
      config.url = ENV["ZENDESK_URL"] # e.g. https://yoursubdomain.zendesk.com/api/v2
      config.username = ENV["ZENDESK_USERNAME"]
      config.token = ENV["ZENDESK_TOKEN"]
    end

    client.tickets.destroy!(id: ticket_id)
  end
end