Suzhou65 · August 17, 2023 10:40
diff --git a/HW News - Linus Tech Tips' Terrible Response.csv b/HW News - Linus Tech Tips' Terrible Response.csv
	Speakers	Content
	GN	so we posted some coverage yesterday with some concerns about data accuracy ethics and responsibilities of Linus Media Group
	GN	not going to recap all that here you should check that video out before proceeding its necessary context
	GN	Linus hastily posted a statement about three and a half hours after our video went live
	GN	the video raised concerns again about an incredibly large amount of testing and act accuracy issues
	GN	alongside what we believe to be unethical actions and just issues with responsibility as a large Outlet in general
	GN	Linus's statement it is an unhinged Unapologetic rant where he shirks responsibility and blames others
	GN	he tries to play weird semantic games like saying
	GN	quote
	Linus	wedidn't sell the product we auctioned it
	GN	or misrepresent the timeline for when he contacted Billet Labs
	GN	he triples down on Billet labs and says
	GN	quote
	Linus	I still disagree that the Billet Labs video is an accuracy issue it's more like I just read the room wrong
	GN	that doesn't even make any sense
	GN	it's not the job of a reviewer to read the room and tell the room what it wants to hear
	GN	that is called a
	Luke	sycophant
	Linus	sycophant is a is a perfect word to describe it
	GN	he also said
	GN	quote
	Linus	we could have retested it with perfect accuracy
	Linus	but to do so properly accounting for which cases it could be installed in (none)
	Linus	in which radiators it would be plumbed with (again mystery) would have been impossible
	Linus	and also didn't affect the conclusion of the video or so I thought
	GN	to be clear here the random caps lock is not us that's the original emphasis
	GN	I mean we could have retested it with perfect accuracy
	GN	but to do so would have been impossible is nonsense
	GN	and it's very difficult to to engage with nonsense
	GN	I don't know what that means
	GN	and it completely ignores the enormous video breaking errors with cooler CPU and GPU testing results and processes
	GN	that sometimes wildly misrepresent the product stack
	GN	other than the usual platitudes if we wear imperfection on our sleeves in the interest of ensuring
	GN	that we stay accountable to you without explaining how it happened or how they'll fix it
	GN	look we're going to talk about this
	GN	today but we're not going to drag this out and make a whole new Standalone video about this response
	GN	because they haven't added anything of substance the response
	GN	is immature
	GN	it's blaming others and it's irresponsible to the community they've built
	GN	but we are going to talk about some of the issues in this statement nonetheless and then we're moving on
	Transitions
	GN	let's start with Billet this is where the story is getting a little bit twisted
	GN	we saw some comments about this confirming our concerns that people would lose track of the actual timeline
	GN	first of all we're not going to argue the semantics about an item being sold against the will of account company versus being auctioned
	GN	and being for charity which we already said doesn't make that better
	GN	it makes it worse because now you're roping in an innocent
	GN	third party into a very awkward situation that can potentially make them look bad by proxy
	GN	and secondly this is actually what we said
	Transitions
	GN	the first time they agreed to send it back was June 30th
	GN	at LTX the Linus Media Group put the one-of-a-kind water block up for auction at its extra live auction event
	GN	more seriously Linus's statement which reads
	GN	quote
	Linus	we have already agreed to compensate Bill labs for the cost of their prototype
	GN	uses specific language to imply that this was agreed upon prior to our video launching
	Gn	following this forum post from Linus we reached out to Billet Labs with
	GN	when we'd already had contact and we asked them the following
	GN	we said Linus's comment doesn't expressly say it but it seems to imply that this agreement was made previously
	GN	Billet lab said no
	GN	absolutely not no no no
	GN	the only mention of any money to do with the Prototype was our response to that them after they said they'd auctioned it
	GN	and we basically said you know that was an expensive prototype they didn't want us to share the exact dollar amount
	GN	Billet continued to explain their email they said
	GN	quote
	Billet	I said
	Billet	do you plan to reimburse us for this
	Billet	and we heard nothing we didn't get a response until your video
	GN	and Bill thanked us for it
	GN	we asked Billet when I had received that email from Linus
	GN	and they noted it arrived about two to three hours after we published our video
	GN	which would have been around the same time that Linus posted the comments on the forums
	GN	so he wrote that email and he posted and then said they've already come to an agreement
	GN	but at the time he posted it bill it hadn't responded to the email and just for the record
	GN	we have the timeline of events so I vetted them
	GN	and Linus Media Group did in fact agree to send the block back on June 30th
	GN	and they agreed again later and then they followed up to tell Billet that they would have a tracking number soon
	GN	and then it was last seen at the the auction at LTX
	GN	so today was the first time that Billet had Direct contact with Linus a comment from Linus lower in the Forum reads this
	GN	quote
	Linus	Billet sent us a
	GN	quote
	Linus	I don't know or care how they arrived at the value if they're good
	Linus	I'm good
	GN	we asked them about this and Billa emphasized to us
	GN	that it had not sent Linus Media Group a quote it noted that it had expressed a possible value of the block
	GN	and frustration before our video went up before this conversation began after they learned that it had been auctioned previously
	GN	but that this wasn't any kind of quote or invoice
	GN	we asked Bill if it had anything further to share and it said he's emailed us
	GN	we haven't emailed back yet at the time of writing
	GN	we thank the community for the support We Stand by everything we've said publicly
	GN	Billet noted that they intend to email Linus back prior to sharing any further details
	GN	and they also spent a few minutes to express very sincere gratitude to the community
	GN	and as they don't have quite as much of a platform
	GN	I'm just conveying that to you they were extremely grateful to the support that they've received from you all
	GN	and I do think that they felt some closure on their side
	Transitions
	GN	now we get into something important as far as linuses believe that we should have reached out to him first
	GN	and that not doing so somehow makes the 44 minutes of reporting any less valid
	Gn	and considering the fact that he said there would have been valuable contacts such as
	GN	quote
	Linus	the fact that while we haven't sent payment yet we've already agreed to compensate Bill Labs
	Linus	with the cost of their prototype
	GN	which again Linus emailed Billet after the video
	GN	and this Billet situation is exactly why this sentence structure makes it appear as if Billet already agreed to some kind of resolution before the video
	GN	that's why it's our responsibility when doing proper reporting to ensure that the truth gets to viewers
	GN	and that it's not misrepresented by a manufacturer
	GN	we don't have to reach out to corporations when we think there's a patterned Behavior
	GN	or that there may be a significant chance that they try to cover things up
	GN	or prepare a pre-written bonds that could twist The Narrative
	GN	and in this case manipulate the audience
	GN	Linus willfully ignoring our valid criticisms of data accuracy and some of the ethical concerns
	GN	while then trying to manipulate the audience into viewing him as the victim not just LMG
	GN	this was very bizarre this is why we don't reach out every time
	GN	I want to be very clear we don't have to reach out to corporations prior to reporting on them period
	GN	for big corporations we don't reach out if the issue already harms consumers
	GN	or if their view is irrelevant the Walmart PC the Alienware PC
	GN	any number of products we buy but we don't need to reach out because the damage is being done actively
	GN	and we don't need Linus's input or permission to make that video
	GN	LMG's videos are already affecting millions of consumers
	GN	and they have objective errors that we covered objectively and they involved serious ethical concerns which we raised
	GN	and rather than addressing those he is choosing to try and distract viewers by whining about us not allowing him to comment first
	GN	and they've already commented anyway
	GN	they did it in all of these various WANshows we know what their comment is we know what they think
	GN	and when there's an objective factual issue we don't need to reach out
	GN	the risk is to the consumer and these aren't unreleased products they are public videos with a lot of views
	GN	and I am exceptionally disappointed in this response
	GN	I am baffled that this was the path chosen
	GN	I don't know
	GN	I don't know how to respond to the circular deflecting nonsense
	GN	as for the rest of the sort of Meandering diatribe
	GN	it's just bizarre
	GN	I am genuinely just disappointed by this
	GN	here's one such
	GN	quote
	LTT STUFF	I'm sorry I got the community's priorities mixed up on this one
	LTT STUFF	and that we didn't show the Billet in the best light Our intention wasn't to hurt anyone
	LTT STUFF	we wanted no one to buy it because it's an egregious waste of money no matter what temps it runs at
	GN	another quote
	LTT STUFF	will the it was a mistake a bad one but a mistake and they're taking care of it reality managed to have the same reach
	GN	this is a very bitter way to admit a mistake
	GN	but my answer to that question because it had a question mark at the end of it is not if you were insincere and indignant about it
	GN	no
	GN	he then talks about being real people and said
	GN	quote
	LTT STUFF	today sucks
	GN	well guys I'm not going to mince words to protect my reputation amongst sort of the the devour LTT supporters
	GN	and that's gaslighting
	GN	that's what it is like
	GN	this this we're the victims
	GN	feel bad for us
	GN	that's what that is
	GN	so it's not acceptable behavior
	GN	it is embarrassing and
	Transitions
	GN	here's one more
	Linus	Adamand I were talking about this today he advocated for re-testing it
	Linus	regardless of how non-viable it was as a product at the time
	Linus	and I think he expressed really well today why it mattered
	Linus	it was like making a video about a Supercar
	Linus	it doesn't matter if no one watching will buy it they just want to see it rip
	Linus	I missed that but it wasn't because I didn't care about the consumer
	Linus	it was because I was so focused on how this product impacted a potential buyer
	GN	bullshit
	GN	we know why they didn't do it
	Linus	I don't know guys
	Linus	I'm not sure if I can apologize for not spending another 100 200 300 500 of various people's times
	GN	I'll wrap this up by saying look we had data points in there that were completely ignored
	GN	they weren't mentioned at all in any of this I we talked about serious testing issues
	GN	we talked about methodological issues we talked about lack of process we talked about lack of QC
	GN	talk about the fact that people can look at numbers that are 300 percent off in some cases
	GN	or in the cases of coolers are just literally incorrect because it was backwards or installed improperly
	GN	and how they can get past people
	GN	none of that was addressed this was a layup to say
	GN	here's our 10-point plan yeah we up here's what we're gonna do to fix it
	GN	there's an odd note in the statement about using their notes against them like as if we're weaponizing the transparency or something
	GN	and I want to be clear again
	GN	the vast majority of the significant errors I found they're not pinned under their videos
	GN	I found them I went and I looked at the numbers and I compared their own numbers against their own numbers
	GN	and I found those errors right like it's misrepresenting reality here and it is choosing to ignore it
	GN	so here's the deal
	GN	if LTT releases a new PR inspired comment after this or goes on another rant
	GN	we probably won't be responding
	GN	this was LMG's chance to take responsibility and he's shown LMG's true colors
	GN	and what he has the owner really thinks and we're greatly disappointed at the tripling down rather than proposing future looking Solutions
	GN	at this point we wouldn't believe them if they released a new statement to try and undo this one
	GN	because it's clear to us what the company's owners thought of these issues
	GN	and
	GN	I just
	GN	I just
	GN	I can't get over this
	GN	quote
	Linus	but we didn't sell it we auctioned it
	GN	seriously
	GN	like that that is what we're gonna open with
	GN	got us whatever we're gonna go back to the rest of Hardware news
	GN	I'm gonna drop this in
	GN	that's your update