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| Open regedit from the Start menu. (or windows key+r - type regedit) | |
| Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\MicrosoftWindows Media Foundation\Platform | |
| Right click the Platform folder and select New > DWORD. Name it “EnableFrameServerMode” without the quotation marks. | |
| Right-click the new value and select “Modify”. | |
| Enter “0" in the “Value data” field. |