Created
May 25, 2012 18:46
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RG Description
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cache=2 days | |
formats=png,jpg,pdf,html | |
screenWidth=580 | |
[params] | |
start=true | |
end=true | |
path=true | |
token=true |
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<?DOCTYPE html> | |
<html> | |
<head> | |
<title>SnapEngage Stats</title> | |
<link rel="stylesheet" type="text/css" href="https://api.reportgrid.com/css/rg-charts.css" /> | |
<link rel="stylesheet" type="text/css" href="https://snapabug.appspot.com/css/rg-style.css" /> | |
<link rel="stylesheet" type="text/css" href="https://snapabug.appspot.com/css/rg-snapengage.css" /> | |
<style type="text/css"> | |
html,body { | |
width: 580px; | |
} | |
h1 { | |
height: 20px; | |
margin-top: 20px; | |
margin-bottom: 5px; | |
font: 14pt Arial, Helvetica, sans-serif; | |
} | |
</style> | |
<script src="https://api.reportgrid.com/js/reportgrid-core.js?tokenId=$token" type="text/javascript"></script> | |
<script src="https://api.reportgrid.com/js/reportgrid-charts.js" type="text/javascript"></script> | |
<script src="https://api.reportgrid.com/js/reportgrid-query.js" type="text/javascript"></script> | |
<script type="text/javascript"> | |
function render() | |
{ | |
var start = ReportGrid.date.parse("$start"); | |
var end = ReportGrid.date.parse("$end"); | |
var path = "$path"; | |
var sourceTypes = { | |
"1": "Offline Request", | |
"2": "Live Chat" | |
}; | |
var tzOffset = "0"; | |
ReportGrid.leaderBoard("#caseslegend", { | |
axes: ["sourceType", "count"], | |
load: ReportGrid.query.histogram({ | |
path: path, | |
event: "case", | |
start: start, | |
end: end, | |
//timezone: tzOffset, | |
property: "sourceType" | |
}), | |
options: { | |
label: { | |
datapoint: function (dp, stats) { | |
return sourceTypes[dp["sourceType"]] | |
+ " (" + ReportGrid.format(Math.round(1000 * dp.count / stats.tot) / 10, "P:1") + ") "; | |
} | |
}, | |
colorscale: true | |
} | |
}); | |
ReportGrid.barChart("#casestime", { | |
axes: [{ | |
type: "time:day", | |
scalemode: "fit" | |
}, "count"], | |
load: ReportGrid.query | |
.data([{ value: 2 }, { value: 1 }]) | |
.series({ | |
path: path, | |
event: "case", | |
start: start, | |
end: end, | |
//timezone: tzOffset, | |
property: "sourceType", | |
periodicity: "day" | |
}).console(), | |
options: { | |
barpadding: 3, | |
segmenton: "sourceType" | |
} | |
}); | |
ReportGrid.leaderBoard("#agentlegend", { | |
axes: ["agentName", "count"], | |
load: ReportGrid.query.histogram({ | |
path: path, | |
event: "case", | |
start: start, | |
end: end, | |
//timezone: tzOffset, | |
property: "agentName", | |
where: { | |
sourceType: 2 | |
}, | |
top: 10 | |
}) | |
.sortValue("count", false) | |
.filter(function(dp) { | |
return dp["agentName"] != "all_agents_busy" && dp["agentName"] != ""; | |
}), | |
options: { | |
colorscale: true, | |
label: { | |
datapoint: function (dp, stats) { | |
return dp["agentName"] | |
+ " (" + ReportGrid.format(Math.round(1000 * dp.count / stats.tot) / 10, "P:1") + ") "; | |
} | |
} | |
} | |
}); | |
ReportGrid.leaderBoard("#chatlegend", { | |
axes: ["fullUrl", "count"], | |
load: ReportGrid.query | |
.data({ | |
path: path, | |
event: "case", | |
start: start, | |
end: end, | |
//timezone: tzOffset | |
}) | |
.histogram({ | |
property: "fullUrl", | |
top: 10 | |
}) | |
.sortValue("count", false), | |
options: { | |
label: { | |
datapoint: function (dp, stats) { | |
var url = dp["fullUrl"]; | |
if (url.length > 50) { | |
url = url.substring(0, 60) + '...'; | |
} | |
return url | |
+ " (" + ReportGrid.format(Math.round(1000 * dp.count / stats.tot) / 10, "P:1") + ") "; | |
} | |
} | |
} | |
}); | |
} | |
</script> | |
</head> | |
<body onload="render()"> | |
<h1>Visitor requests</h1> | |
<div class="fullline"> | |
<div id="casestime"></div> | |
</div> | |
<div class="square"> | |
<div id="caseslegend"></div> | |
</div> | |
<h1>Activity by agent</h1> | |
<div class="square"> | |
<div id="agentlegend"></div> | |
</div> | |
<h1>Top pages</h1> | |
<div class="square"> | |
<div id="chatlegend" class="url-leaderboard"></div> | |
</div> | |
</body> | |
</html> |
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