Skip to content

Instantly share code, notes, and snippets.

@adamlogic
Created October 22, 2011 15:24
Show Gist options
  • Save adamlogic/1306109 to your computer and use it in GitHub Desktop.
Save adamlogic/1306109 to your computer and use it in GitHub Desktop.
Writing Wins

Writing Wins

A lot can be said about talking face-to-face with someone versus writing back and forth. Voice inflexion, facial expressions, and hand gestures are just a few of the non-verbal cues that can never come across in writing. Actually, let me amend that: they can never have as much precision in writing. Given some lightweight markup, smilies, and pacing, some of this actually can come across in writing, but it's certainly a far cry from what we can communicate in person.

Then there's the social factor. It's hard to feel a real personal connection with someone without ever speaking face-to-face. Again, this isn't a black or white issue. It's absolutely possible to become very close to someone without ever seeing their face, but it's going to take longer and probably require more effort than if you had the opportunity to have drinks together on occasion.

But for all of it's qualities, in-person discussions fall short on two points: efficiency and clarity. Let's assume a simple definition of efficiency as achieving a desired result with minimal waste or friction. Now, imagine instead of reading this article, I forced you to meet with me so I could explain my point. Also consider that while you've been reading for about a minute, it's taken me about 30 minutes (so far) to write it. So you'd need to sit and listen when I think out loud and try to make my point for 30 minutes.

Two things are happening here.

The first is that I'm wasting your time. I've interrupted whatever you were doing to hear me out rather than read this at your convenience. There's the friction. I'm also taking much more of your time than if I'd written my thoughts down for you. There's the waste. Communicating in writing is all about focusing on the receiver. It's more considerate. It'll take me more time to write this than it would to say it, but it'll take you far less to consume it. Considering I'm communicating to more than one person, my own additional effort results in the reduced effort of many.

The second thing that happens if I forced you to hear me out in person is that my point has been drowned out by the noise of my own rambling. Writing this article has forced me to boil my point down to the essentials, making my point as clearly and consicely as possible. Whether I've achieved that goal or not, I guarantee you I'd be much less clear if I tried to verbalize all of this on the fly.

All this is not to say that I never want to talk to a human being again. Far from it. If I'm looking for recreation or to make friends, being together face-to-face is hard to beat. But when I want to get work done, efficiency and clarity win. Writing wins.

@swalke16
Copy link

Just kidding. I did read it and you present some good arguments. I could spend the time to type up an impassioned, well considered, and scathing rebuke but the fact is I'd rather have a conversation about it...

You see I value writing very highly as do you, but in this age that we live in I think the value of writing has been greatly diminished as a means of argument. A well thought-out and presented case such as yours (or the one that I could write in response) is far too easily lost in the cacophony of digital noise that washes over us each and every day. It's not possible to ignore an in-person communication. Because they can be difficult to coordinate and schedule making the time for it is in and of itself a statement of commitment. It's admitting someone into your inner circle by making that time for them.

I have lots more thoughts than this, but as I said earlier, I'd rather have the conversation. :)

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment