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@ahoward
Created April 23, 2026 17:57
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ENT-357: Owner Vehicles Not Displaying in Patrol App — Investigation Summary
# ENT-357: Owner Vehicles Not Displaying in Patrol App
## TL;DR
Backend is fine. Bug is in the patrol app.
## What We Found
**Plate: 28A760M** (the Volvo, permanent owner registration)
- Valid owner permit via `contacts_owners_passes/136`
- Date range: 1970–2038 (permanent)
- `Permit.permitted?` returns a valid record
- LPR backend correctly returns `hitt`
**Plate: VWL3627** (F&F workaround pass the owner created today)
- Valid guest pass, expires 2026-04-26
- Created as a workaround — confirms owner knew the real one wasn't working
## The Problem
The patrol app is not recognizing owner-type passes. The `passId` format
for owner passes is `contacts_owners_passes/136` vs the standard `passes/XXXX`
for guest/F&F passes. The patrol app likely filters or ignores the
`contacts_owners_passes` format.
## What Needs to Be Fixed
- Patrol app pass lookup / display logic for `contacts_owners_passes` passId format
- NOT an lpr-rails backend issue
## Action
Assigned to patrol app team for investigation.
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