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ICES:SMALL: An Exploration of Trust-based Currency in a Peer-to-Peer Network | |
1 Introduction | |
The promise of online peer-to-peer trading (e.g. eBay) is that it allows even casual users to exchange items | |
or services in a large, diverse, and efficient marketplace. These transactions are typically between two | |
strangers and involve asynchronous restricted communications; the buyer often assumes a substantial up- | |
front risk by paying and then relying on the seller to ship the item. Trust is essential to these transactions. | |
Online trading systems like eBay often encourage cooperation between strangers by providing a reputation | |
mechanism, which disincentivizes the seller’s misbehavior and provides the buyer with judgment-supporting | |
information. However, it has been shown that reputation systems are hampered by the cheap pseudonyms | |
problem, which penalizes newcomers who haven’t yet paid their dues by accepting poor treatment (or paying | |
an explicit registration fee) [RZ02, Gro03]. The cost of “dues paying” is unavoidable in systems, which limits | |
the effectiveness of the market and may exclude many potential users [RO01]. | |
However, it may be possible to circumvent this limitation by considering economic transactions not be- | |
tween strangers, but between friends-of-friends - that is, between parties who are indirectly connected by | |
paths of mutual friends in a social network. These weak ties can provide important social and economic | |
functions, allowing for the spread of diverse information across cliques and communities [Gra73]. In fact, | |
computer security and internet researchers have leveraged the strength of weak ties to improve the qual- | |
ity, relevance, and trustworthiness of search results, recommendations, and spam filtering [GH06, GH06, | |
AMT05, ARH98]. Such systems include an interface that allows users to input data (ratings or reviews) | |
about their immediate friends, i.e. strong ties, as well as a computational metric that aggregates this data to | |
infer the larger network of weak ties and display the most promising results. It has even been suggested to | |
explicitly include individuals in a social network as active participants in an economic transaction, allowing | |
a mutual friend of two parties to act as an insurer or intermediary in a trade between them [DB05, Fug04]. | |
Can a web-based social-network tool be an effective way of promoting cooperative exchange between | |
friends-of-friends, just as eBay promotes exchange between strangers? | |
We will address this question through two phases of user-study evaluations with a prototype called | |
‘Stuffnet’, a peer-to-peer exchange network based on smart-contracts [MMF01], virtual representations of | |
IOUs that are only as good as trust in the issuer’s word, but that can be easily transferred throughout the | |
network. Smart-contracts allow multiple parties in a transaction to follow and agreed-upon set of rules, min- | |
imizing each party’s reliance on the honesty of each other (and on third parties, e.g. the service provider). | |
We plan to explore the use of these contracts as a currency that facilitates transactions between indirectly- | |
trusting parties. Our work will contribute to an open field of research called “human currency interaction,” | |
which involves the application of human-computer interaction (HCI) techniques (user-centric design, usabil- | |
ity analysis, ethnographic methods) to systems of exchange [WM08]. Our prototype development process | |
and experimental design will be focused on two exchange scenarios in which we believe we will be able | |
to observe not just user satisfaction, but also an improvement in economic efficiency compared to existing | |
online trade systems. | |
In the first phase, we will explore the use of web-based social networks to support one of the most | |
clearly socially-embedded forms of economic exchange: the gift. Specifically, we will build a competitive | |
online game (inspired by the ‘Potlatch’ [MH00]) that encourages regifting as a way of extending the reach | |
and effectiveness (and therefore reciprocity) of gifts. Since gifts-in-kind are currently associated with a 10% | |
destruction of value due to unwanted gifts[Wal93], we aim to improve the efficiency of gift-giving as the first | |
benchmark for evaluating the potential of our prototype. | |
In the second phase, we will use Stuffnet as a tool for redistributing secondhand items. We will expand | |
the functionality of the prototype to include the features expected from an online marketplace: search, | |
reputation, and dispute resolution. Our hypothesis is that users will be socially motivated to exert effort in | |
1 | |
assisting their immediate friends in online transactions, by patiently mediating disputes and by risking their | |
own reputations to vouch for their friends. By defining smart-contracts that can include multiple stakeholders | |
in an online transaction, an individual can limit his vulnerability by relying on his strong ties while benefitting | |
from the wider reach and greater diversity of his weak ties. | |
We believe this approach can channel social influences to facilitate economic exchange within an ex- | |
tended network of indirectly-trusting peers, especially benefitting low-volume sellers and casual users who | |
are under-served by existing online trading systems. |
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