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@anujbiyani
Last active November 30, 2016 16:40
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Feedback Presentation (uses Remark)
<!DOCTYPE html>
<html>
<head>
<title>Feedback</title>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/>
<style type="text/css">
@import url(https://fonts.googleapis.com/css?family=Yanone+Kaffeesatz);
@import url(https://fonts.googleapis.com/css?family=Droid+Serif:400,700,400italic);
@import url(https://fonts.googleapis.com/css?family=Ubuntu+Mono:400,700,400italic);
body { font-family: 'Droid Serif'; }
h1, h2, h3 {
font-family: 'Yanone Kaffeesatz';
font-weight: normal;
}
.remark-code, .remark-inline-code { font-family: 'Ubuntu Mono'; }
.inverse {
background: #272822;
color: #fff;
}
.inverse a {
color: #fff;
}
h1 {
text-align: center;
}
p {
margin-bottom: 0.2em;
}
ul {
margin-top: 0.2em;
}
li {
line-height: 1.5em;
}
.multi-slide-section h1 {
margin-top: 0;
}
.section-title {
color: #777;
}
.small {
font-size: 15px;
}
.footnote {
position: absolute;
bottom: 3em;
}
.red {
color: #fa0000;
}
</style>
</head>
<body>
<textarea id="source">
class: center, middle, inverse
# Feedback
#### How to give it
#### How to get it
#### How to take it
---
# What do we mean by feedback
**Anything your colleagues feel about working with you**
* job-specific (coding/(T)PMing)
* socializing with you within work hours ("the beer test")
* your desk (too messy)
---
# Why feedback is important
**Get better at coding**
* more £££
* more experience
**Get better at working with others**
* more <3
---
# When to get feedback
**All the damn time.**
* 6 months is way too long
* Your memory of yourself will fade drastically
* Other people's memory of you will get even worse
* That much more time where you might be annoying your colleagues
* "Big bang feedback"
* Might have too many things to improve on at once
* Takes much longer to measure your improvement
**2-4 weeks is a nice cadence.**
---
class: center, middle, inverse
# How to get feedback
---
class: multi-slide-section
.section-title[Getting feedback]
# Ask
### Make it easy to get responses
**Use whatever medium your recipients find most convenient**
* google form
* plain e-mail
* in person
* build a website
**Let people e-mail your manager directly, but encourage named+direct responses.**
* anonymous feedback is a closed loop; can't ask for more detail
---
class: multi-slide-section
.section-title[Getting feedback]
# Provide prompts
### People have terrible memories
**Help them remember with prompts**
* *How do you like pairing with me? Were we nicely working together to solve problems, or did I solo-dive off the deep end?*
* *How are my PR reviews? Am I badgering, or helpful?*
* *What could I do (or stop doing) to make your job more pleasant?*
**Specific questions are fair game, too**
* *What could I have done better to help ship *some project* on time?*
]
---
class: multi-slide-section
.section-title[Getting feedback]
# Open-ended answers
### Ask questions that get you actionable answers.
* *On a scale of 1-10, how was pairing with me?*
* 7
* *How did you feel while we paired? Did you feel like we were better working together than apart?*
* Sometimes you go a bit too fast and I feel lost.
---
class: center, middle, inverse
# How to give feedback
![](http://i.imgur.com/SGznp.gif)
---
# Giving feedback
* Do criticize. There's always something to improve on
* Don't limit yourself to the prompts
* Be specific. Give examples
* Give your name. Let the other person circle back and ask for more information
---
class: center, middle, inverse
# How to take feedback
---
class: multi-slide-section
.section-title[Taking feedback]
# Don't explain yourself
**You giving me feedback:** *You were a bit rude in that last meeting*
**Me defending myself:** *I think I was just expressing my opinion*
Your initial reaction will most likely be defensive; try giving yourself time to digest before responding.
Instead of trying to justify yourself, patiently listen and then follow-up with questions.
To quote Tom Johnson:
*be inquisitive, be empathetic and try to understand why*
---
class: multi-slide-section
.section-title[Taking feedback]
# Do listen
### Let the other person talk.
Think about their perspective.
Other people don't think about the world the way you do; try and see things through their eyes..red[*]
.footnote[.small.red[*] This is also why you should slow your initial response -- you're likely seeing their feedback from your perspective.]
---
class: multi-slide-section
.section-title[Taking feedback]
# Follow-up
### Ask for advice
*I don't quite follow what you mean, could you give me a specific example? Perhaps point it out next time we're working together?*
*How do you think I could have better handled the situation?*
---
class: multi-slide-section
.section-title[Taking feedback]
# Act on it
### Write down some action items
Much like retrospectives, take note of specific things you will improve on.
**Hold yourself accountable:** in your next feedback request, ask if you improved on these things.
---
class: center, middle, inverse
# That's it.
Slides made with Remark: [https://github.com/gnab/remark](https://github.com/gnab/remark)
</textarea>
<script src="https://gnab.github.io/remark/downloads/remark-latest.min.js" type="text/javascript">
</script>
<script type="text/javascript">
var slideshow = remark.create();
</script>
</body>
</html>
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