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@arpitr
Last active May 5, 2025 14:45
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Layers Responsibility
Enterprise Core Solutions – Bottom Layer 1. Data Consolidation from different customer touchpoints
2. Centralised Business Logic and Rules
3. Adheres to Compliance Standards (HIPAA, GDPR, etc.)
4. Acts as System of Record and System of Truth for Data
Integration Layer – Middle Layer 1. Facilitates inbound and outbound data flow to/from Core Layer
2. Responsible for any data transformation
3. Ensures data interoperability by adopting industry-standard protocols (ODATA, FHIR, RESTful)
4. Decouples upstream and downstream systems
Experience Layer – Top Layer 1. Delivers tailored digital experiences across touchpoints
2. Enables intuitive user journeys and efficient workflow execution
3. Scales and adapts based on customer personas and engagement models (B2B, B2C, B2B2C)
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