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Formerly the lead technical writer for Epic's lab software team, Rachel's work was featured by Epic CEO Judy Faulkner at a users' group meeting of over 14,000 people as an important part of Epic's strategy to improve EMR implementation and patient care at health care organizations worldwide. Her qualifications include:
- Technical writing and editing including setup guides, user guides, and release notes to improve software installation, maintenance, and use.
- Marketing communications including white papers, executive summaries, and newsletters to encourage better software implementations or new and add-on software sales.
- Blog post writing and editing to build community and engagement around a software product or device.
- Demo content creation, including copy writing and modified screen shots to showcase products still under development for investors, stakeholders, and other audiences.
Looking for: Contract technical writing and marketing communications for the software industry. Rachel works remotely from Madison, WI in the Central Time Zone.