Zendesk cleanup. Iterates over organisations and retrieves the number of tickets, if zero it will delete the org and its users

zendesk_delete_orgs_and_users_with_no_tickets.py

#!/usr/bin/env python
#
# Copyright 2019 Trancon B.V.
#
# Licensed under the Apache License, Version 2.0 (the "License");
# you may not use this file except in compliance with the License.
# You may obtain a copy of the License at
#
#     http://www.apache.org/licenses/LICENSE-2.0
#
# Unless required by applicable law or agreed to in writing, software
# distributed under the License is distributed on an "AS IS" BASIS,
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
# See the License for the specific language governing permissions and
# limitations under the License.
#


__author__ = 'Frank van den Hoek'
__copyright__ = 'Copyright 2019, Trancon B.V.'


# Import the Zenpy Class
from zenpy import Zenpy

# An API token
creds = {
    'email' : '',
    'token' : '',
    'subdomain': ''
}

zenpy_client = Zenpy(**creds)

to_delete = []
for org in zenpy_client.organizations():
    ticket_count = zenpy_client.search(organization_id=org.id, type='ticket').count
    if ticket_count == 0:
        print 'Elected', org.name
        to_delete.append(org)

for org in to_delete:
    print u'Deleting [{}] {}...'.format(org.id, org.name)
    users = zenpy_client.search(organization_id=org.id, type='user')
    for user in users:
        print u'\tDeleting user {}...'.format(user.name)
        zenpy_client.users.delete(user)
        print '\tDone'
    result = zenpy_client.organizations.delete(org)
    print 'Done'