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@benhawker
Created February 13, 2018 11:43
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Oyster
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In order to use public transport
As a customer
I want money on my card
In order to keep using public transport
As a customer
I want to add money to my card
In order to protect my money
As a customer
I don't want to put too much money on my card
In order to pay for my journey
As a customer
I need my fare deducted from my card
In order to get through the barriers
As a customer
I need to touch in and out
In order to pay for my journey
As a customer
I need to have the minimum amount for a single journey
In order to pay for my journey
As a customer
I need to pay for my journey when it's complete
In order to pay for my journey
As a customer
I need to know where I've travelled from
In order to know where I have been
As a customer
I want to see to all my previous trips
In order to know how far I have travelled
As a customer
I want to know what zone a station is in
In order to be charged correctly
As a customer
I need a penalty charge deducted if I fail to touch in or out
In order to be charged the correct amount
As a customer
I need to have the correct fare calculated
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