gistfile1.rb

from_pstn {
  menu 'welcome', 'for-spanish-press-8', 'main-ivr',
       :timeout => 8.seconds, :tries => 3 do |link|
    link.shipment_status  1
    link.ordering         2
    link.representative   4
    link.spanish          8
    link.employee         900..999

    link.on_invalid { play 'invalid' }

    link.on_premature_timeout do |str|
      play 'sorry'
    end

    link.on_failure do
      play 'goodbye'
      hangup
    end
  end
}

shipment_status {
  # Fetch a tracking number and pass it to a web service.
}

ordering {
  # Enter another menu that lets them enter credit card
  # information and place their order over the phone.
}

representative {
  # Place the caller into a queue
}

spanish {
  # Special options for the spanish menu.
}

employee {
  dial "SIP/#{extension}" # Overly simplistic
}

gistfile2.txt

[from_dallas]
exten => _X.,1,AGI(agi://localhost)
exten => _X.,n,Hangup

[from_chicago]
exten => _X.,1,AGI(agi://localhost)
exten => _X.,n,Hangup

gistfile3.rb

from_omaha {
  play 'hello', 'omaha', 'and'
  +from_nebraska
}

from_nebraska {
  play 'hello', 'nebraska'
  # do more here
}

gistfile4.rb

from_texas {
  play 'hello', 'texas'
  # do more here
}

from_illinois {
  play 'hello', 'illinois'
  # do more here
}