beto-aveiga
/ gist:bf076734dd77548c6e223a7df7d2c30c
Created
March 4, 2024 17:53
Explanation from Acquia support team on why Memcche Statistics are not showing up in the Memcache Report
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| Just a quick note to say that I will be assisting you in this ticket. For your information, your application is running on Acquia Cloud Next (ACN) technology and the memcache_admin module is incompatible with it. You can read more about this in the attached link. | |
| Cloud Next uses individual mcrouter instances on each pod. This obscures information such as cache hits or misses. The underlying platform architecture might cause to misreport metrics on each request. | |
| Therefore, the memcache_admin module does not correctly report the status of memcache instances. Cumulative statistics, available memory, and evictions are reported as zero. In addition, other statistics might be misreported. | |
| Workaround: | |
| To gather memcache statistics, run the following command in an SSH session: | |
| acquia-memcache stats | |
| This command displays statistics from the available memcache instances. |