For more information: Support for your My Cloud and WD Cloud device is changing
-
Check which My Cloud device you have: http://web.archive.org/web/20210923084141/http://anionix.ddns.net/WDMyCloud/WDMyCloud_Specs.html
-
See if your device is eligible to update to OS 5: https://www.westerndigital.com/en-ca/support/product-security/wdc-21004-recommended-upgrade-to-mycloud-os-5
-
If yes, update to OS 5 and skip the rest of this document
-
If not, keep reading
-