Tom Sam Mike Jim Brian
Computing issues using systems:
- Documentation
- Architectures
- Computing
- LCLS-II will needs means more machines in the future
- How can we work to coalesce computing Knowledge around the lab?
- How can we find relevant expertise?
- How can we find the guru?
- How can we handle documentation?
- It's not easy to get help or find information when it comes to computing. This is particularly true for new or siloed people.
- We need better means of communication for help, but also in general for planning and discussing needs.
Let's create a landing page which gives you information on the places you can get help, including:
- slac.slack.com usually #comp-help, #comp-general, #programming
- SLAC Service Now
- This document (Somewhere on kipac.stanford.edu?)
- Other documentation (Confluence)
- List of FAQs
- Who are the Gurus?
- Stuart Marshall, Tony Johnson, Brian Van Klaveren, etc...
- How to update the document if it's incorrect?
- Everybody owns this document! Everyone is empowered to update it!
- Service Now has a wealth of information, but most of it is private, unsearchable, and not necessarily updated.
- It'd be great if we could search Service Now for answers to issues, but in lieu of that, if we could explore a searchable knowledge base platform (StackExchange-like), that'd be great too.