Route Incident Record Producer based on a Schedule

routeRP

//redirect to thank you page after submit
producer.redirect = "/ess/help_thank_you.do";


current.contact_type = 'Self-service';
var user = new GlideRecord('sys_user');
user.addQuery('sys_id','=', current.caller_id);
user.query();
if(user.next())
	{   //seting Incident location and phone number from the user record
current.location = user.location;
current.u_contact_phone = user.phone;
}

//You can set a display value in a reference field like this:
//target.assignment_group.setDisplayValue('Service Desk');
if (producer.u_incident_ess_category == "I3")
	{
	current.cmdb_ci = "255e4732891f250057b1c6f6a18158c4";
	current.assignment_group.setDisplayValue('Call Center Operations');
	current.category = producer.u_incident_ess_category;
	current.subcategory = producer.u_incident_ess_sub_category;
}
else
	{
	var asg = ''; //'Service Desk'
		
	var g = new GlideRecord('cmn_schedule');
	g.addQuery('name', 'ServiceDesk');
	g.query();
	if (g.next()) {
		var sched = new GlideSchedule(g.sys_id);
		var gdt = new GlideDateTime();
		gdt.setDisplayValue(gs.nowDateTime());
		
		if (sched.isInSchedule(gdt)){
			//gs.info("CM:Is in the schedule");
			//I.E. This should be business hours
			asg = 'Application Service Desk';
		}else{
			//gs.info("CM:Is NOT in the schedule");
			//I.E. This should be NON Business Hours
			asg = 'Service Desk';
		}
	}
	
	
	//This where it should resolve to
	current.assignment_group.setDisplayValue(asg);
}

//current.short_description = short_description;

//current.insert();