Created
January 30, 2024 14:54
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SignalWire follow me w/ voicemail example
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{ "sections": { | |
"main": [ | |
{ "set": { "time_of_day": "%{new Date().getHours()}" } }, | |
{ "cond": [ | |
{ "when": "vars.time_of_day < 12", "then": [ { "transfer": "after_hours" } ] }, | |
{ "when": "call.to === 'EXTENSION_2_DIRECT_NUMBER'", "then": [ { "transfer": "extension_2" } ] } | |
] }, | |
"answer", | |
{ "play": "silence:1" }, | |
{ "set": { "greeting": "say:Thank you for calling. If you know your parties extension please press it now." } }, | |
{ "label": "top_level" }, | |
{ "prompt": "%{vars.greeting}" }, | |
{ "cond": [ | |
{ "when": "vars.prompt_value == '2'", "then": [ { "transfer": "extension_2" } ] } | |
] }, | |
{ "set": { "greeting": "say:If you know your parties extension please press it now." } }, | |
{ "goto": { "label": "top_level", "max": 4 } }, | |
{ "play": [ "silence:1", "say:Goodbye", "silence:1" ] }, | |
"hangup" | |
], | |
"after_hours": [ | |
{ "play": [ "say:Thank you for calling. We are currently closed. Please stay on the line if you'd like to leave a message." ] }, | |
{ "transfer": "voicemail" } | |
], | |
"extension_2": [ | |
{ "connect": { | |
"timeout": 20, | |
"from": "OPTIONAL_YOUR_EXTENSION_PHONE_NUMBER", | |
"parallel": [ | |
{ "to": "YOUR_SIP_URI_OR_PHONE_NUMBER" }, | |
{ "to": "ANOTHER_SIP_URI_OR_PHONE_NUMBER", | |
"confirm": [ | |
{ "prompt": { "play": [ "say:<speak>SignalWire call from <say-as interpret-as=\"telephone\">%{call.from}</say-as>. Press one to accept or two to hang up</speak>", "silence:2", "say:<speak>SignalWire call from <say-as interpret-as=\"telephone\">%{call.from}</say-as>. Press one to accept or two to hang up</speak>", "silence:2", "say:<speak>SignalWire call from <say-as interpret-as=\"telephone\">%{call.from}</say-as>. Press one to accept or two to hang up</speak>" ] } }, | |
{ "cond": [ | |
{ "when": "vars.prompt_value != '1'", "then": [ "hangup" ] } | |
] } | |
] | |
} | |
] | |
} }, | |
{ "cond": [ | |
{ "when": "vars.connect_result != 'connected'", "then": [ { "transfer": "voicemail" } ] } | |
] }, | |
{ "play": [ "say:goodbye", "silence:1" ] }, | |
"hangup" | |
], | |
"voicemail": [ | |
{ "play": "say:Please leave a message after the beep." }, | |
{ "record": { "beep": true } }, | |
{ "play": [ "silence:1", "say:Goodbye", "silence:1" ] }, | |
"hangup" | |
] | |
} } |
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