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Firmware downloads and zip encryption passwords for LG Ultrafine 4k and 5k displays
@jamesxsc
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jamesxsc commented Mar 5, 2026

I've recently bought a used LG 27MDKLA which I use with its original 2m active thunderbolt cable from a M4 Pro Macbook (Tahoe).

LG Screen Manager couldn't update the firmware (freezing at 20%), I've download the 3.10 version zip file from this topic, put it on the screen manager (without unzipping). Result is the same by freezing at 20%. I don't know if the 3.10 version is currently the latest or if I need to find the password of the file.

Could you help me the find the latest firmware and the solution to update? Thanks @jamesxsc @cstrouse

The issue is a bug double-freeing memory during programming of the scaler. I patched the app and ran successfully on my M3 Max running Tahoe: https://xscgroupltd368-my.sharepoint.com/:u:/g/personal/james_xsc_co_uk/IQDe5JyTr9N-QJFSNCQ2V3ucAcYAvsAWSKgPGnzgiVMuRi8?e=FTu38A

You may need to bypass security/ manually re-sign it to run it.

If that doesn't fix it, you'll want to look for crash reports e.g. ~/Library/Logs/DiagnosticReports/LG Screen Manager-2026-02-27-142637.ips

@erkankenc
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I've recently bought a used LG 27MDKLA which I use with its original 2m active thunderbolt cable from a M4 Pro Macbook (Tahoe).
LG Screen Manager couldn't update the firmware (freezing at 20%), I've download the 3.10 version zip file from this topic, put it on the screen manager (without unzipping). Result is the same by freezing at 20%. I don't know if the 3.10 version is currently the latest or if I need to find the password of the file.
Could you help me the find the latest firmware and the solution to update? Thanks @jamesxsc @cstrouse

The issue is a bug double-freeing memory during programming of the scaler. I patched the app and ran successfully on my M3 Max running Tahoe: https://xscgroupltd368-my.sharepoint.com/:u:/g/personal/james_xsc_co_uk/IQDe5JyTr9N-QJFSNCQ2V3ucAcYAvsAWSKgPGnzgiVMuRi8?e=FTu38A

You may need to bypass security/ manually re-sign it to run it.

If that doesn't fix it, you'll want to look for crash reports e.g. ~/Library/Logs/DiagnosticReports/LG Screen Manager-2026-02-27-142637.ips

The app that you'd patched worked perfectly. At now, both version of apps show as "the software is currently up to date" (3.10,1.13,5237,3.05,0,1e for LG Ultrafine 27MD5KA). Thank you @jamesxsc

Currently on Tahoe 26.3:
All resolution, sleep/wake and USB functions work perfectly.
Only ALS Function isn't working as on the previous firmware. I don't know if this is a hardware or software issue, I suppose the disabled auto brightness function is common.

@colinsutton
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Both the version of Screen Manager in the app store and the above patched version crash updating the firmware at 80% on Tahoe 26.4 with my 27MD5KL (3.04,2.23,5250,4.15,0.3,43,6.59)
https://www.dropbox.com/scl/fi/48xhzlgu8p9g5d4btd98w/LG-Screen-Manager_2026-04-09-153241_Booty.cpu_resource.diag?rlkey=05wol6uebduxuisvn2fnhbain&dl=0

@colinsutton
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After updating to Tahoe 26.4.1 the monitor software version successfully updated to 3.14 using the above patched version.

@jamesxsc
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After updating to Tahoe 26.4.1 the monitor software version successfully updated to 3.14 using the above patched version.

glad - i don't have a -KL to test !

@nikiiiva
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nikiiiva commented May 6, 2026

Hi, I am having trouble downloading firmware for 22MD4K. It gives me error “NotAllowedPage”. Can someone help pls. Thx in advance

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