inbound_controller_spec.rb

gistfile1.txt

require 'spec_helper'

describe InboundController do
  describe "reply from support team" do
		context "upon creating successful reply " do			
			before do 
				@ticket = Ticket.create(sender: "[email protected]", subject: "my phone freezes all the time", body: "my phone freezes after hanging up", status: "new")
				post :create, { 
					headers: {
						'To'=> "ticket+#{@ticket.id}@laantern.com", 
						'Subject'=> "my phone freezes all the time", 
						'From'=> "[email protected]"
						},
						plain: "please try to look into the logs" 
					} 
				end

				it "returns 200" do
					expect(response.status).to eq(200)
				end

				it "creates a reply ticket" do
					reply = @ticket.replies.first
					expect(reply.body).to eq("please try to look into the logs")
					expect(reply.sender).to eq("[email protected]")
				end

				it "delivers email to customer and internal support team" do
					support_email,customer_email = ActionMailer::Base.deliveries.last(2)
					expect(support_email.to).to eq(["[email protected]", "[email protected]", "[email protected]"])
					expect(customer_email.to).to eq(["[email protected]"])
				end
			end  

			context "failing to create a reply" do	
				before do 
					@ticket = Ticket.create(sender: "[email protected]", subject: "my phone freezes all the time", body: "my phone freezes after hanging up", status: "new")
					post :create, { 
						headers: {
							'To'=> "ticket+#{@ticket.id}@laantern.com", 
							'Subject'=> "my phone freezes all the time", 
							'From'=> ""
							},
							plain: "please try to look into the logs" 
						} 
					end

					it "returns 422" do	
						expect(response.status).to eq(422)		
					end
				end
	end

			describe "reply from customer" do
				context "upon creating successful reply" do
					before do 
						@ticket = Ticket.create(sender: "[email protected]", subject: "my phone freezes all the time", body: "my phone freezes after hanging up", status: "new")
						post :create, { 
							headers: {
								'To'=> "[email protected]", 
								'Subject'=> "[#{@ticket.id}]my phone freezes all the time", 
								'From'=> "[email protected]"
								},
								plain: "Nothing in the logs. Need more details." 
							} 
						end
						it "returns 200" do
							expect(response.status).to eq(200)
						end

						it "creates a reply ticket" do
						end

						it "delivers email to customer and internal support team" do

						end
					end

					context "failing to create a reply" do
						before do 
							@ticket = Ticket.create(sender: "[email protected]", subject: "my phone freezes all the time", body: "my phone freezes after hanging up", status: "new")
            end

            let(:params) do
              {
                headers: {
                  'To'=> "[email protected]", 
                  'Subject'=> "[#{@ticket.id}]my phone freezes all the time", 
                  'From'=> ""
                  },
                  plain: "please try to look into the logs" 
                }
            end

            it "returns 422" do
              post :create, params 
              expect(response.status).to eq(422)
            end

            it "should not send an email to the internal support team" do
              UserMailer.should_not_receive :new_reply_created
              post :create, params
            end
          end
        end

					describe "new ticket" do
						context "upon creating a successful new ticket" do
							it "returns 200" do

							end

							it "creates a new ticket" do

							end

							it "delivers email to internal support team" do

							end
						end

						context "failing to create a new ticket" do

						end

					end

					describe "reply to [email protected] is not from support team" do


					end

				end